Global Accounting Operations Specialist

Overview

This role supports accounts receivable operations across the organization’s global entities, with primary responsibility for customer cash applications and related accounting operational tasks.

The position ensures customer payments are accurately and timely applied across multiple entities, currencies, and bank accounts. The role also researches payment discrepancies and unapplied cash. In addition, the specialist will be trained on other accounting operations areas, including travel and expense within Concur, accounts payable, and sales order reviews to sales orders flowing from Salesforce to NetSuite to identify and resolve errors before they create downstream billing, revenue, or accounting issues.

Responsibilities span traditional accounts receivable duties as well as broader accounting, reconciliation, month-end close support, and process-improvement activities.

Responsibilities

Global Cash Application & AR

• Process and apply customer payments across global entities, currencies, and bank accounts.
• Match customer remittances to open invoices and ensure payments are accurately recorded.
• Research and resolve unidentified, unapplied, short-paid, overpaid, and misapplied cash.
• Coordinate with AR, Treasury, Accounting, and other stakeholders to resolve payment discrepancies.
• Monitor and resolve aged unapplied cash and other outstanding items.
• Assist with cash and accounts receivable reconciliations.

Concur Finance Review

• Perform finance review of employee expense reports submitted through Concur.
• Review expenses for appropriate account and department coding, supporting documentation, required approvals, and compliance with expense policies.
• Identify exceptions or unusual transactions and work with employees and approvers to resolve issues.
• Escalate complex accounting or policy matters to the Accounting Supervisor as appropriate.
• Support consistent application of expense policies across the global organization.
• Identify recurring issues and opportunities to improve or automate the Concur expense-reporting process.

Accounting & Month-End Support

• Support monthly, quarterly, and annual close activities related to cash and accounts receivable.
• Prepare assigned reconciliations, schedules, and supporting documentation.
• Assist with journal entries and research of reconciling items as assigned.
• Provide support for internal and external audit requests.

Process Improvement

• Identify opportunities to improve and automate global cash-application and sales-order review processes.
• Maintain clear process documentation and appropriate backup procedures.
• Participate in finance system implementations, integrations, and process-improvement projects.
• Support standardization of AR processes across global entities and acquired businesses.

Requirements

• Bachelor’s degree in Accounting, Finance, Business, or related field preferred; equivalent relevant experience will be considered.
• 2–4 years of accounts receivable, cash application, accounting, billing, or related experience preferred.
• Experience working in a multi-entity or multinational environment preferred.
• General understanding of accounting principles, journal entries, and account reconciliations.
• NetSuite or other ERP experience strongly preferred.
• Salesforce or other CRM experience preferred.
• Strong Excel, analytical, and problem-solving skills.
• Strong attention to detail, with the ability to manage a high volume of transactions and meet deadlines.
• Ability to work independently while collaborating effectively across a global Finance organization.

Compensation & Benefits

• $50,000 - $70,000 a year
• Competitive salary commensurate with experience and qualifications.
• A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings.
• Uncapped commissions structure.
• Generous paid time off (PTO).
• Annual recurring WFH allowance for you to purchase items you need for your home office.
• Ongoing support for learning development.
• Equipment flexibility to work with the hardware you’re most comfortable with (Windows or Mac).

Location

• Remote position within the United States.
• The organization aims to hire in primary hub locations first: Boston, MA; Denver, CO; and Charlotte, NC.
• Also open to candidates who reside in: Arizona, Colorado, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Virginia.
• Candidates must reside in one of these states to be considered for this opportunity.