Overview
This role supports GTM strategy and financial planning across the organization, serving as an advisor to Sales, Marketing, Customer Success, Partnerships, Revenue Operations, and Finance.
You will own financial models, performance insights, and decision support spanning pipeline creation, bookings, ARR growth, retention, expansion, customer economics, and GTM investment efficiency. Reporting to the Director, Strategic Finance, this is a high-impact position for someone who influences business strategy—not just financial reporting.
Responsibilities
GTM Financial Planning and Business Performance
- Own the GTM finance operating model, including annual and long-range planning, forecasting, business reviews, and board reporting across Sales, Marketing, Customer Success, Partnerships, and RevOps; translate growth, margin, and targets into function-level investment plans.
- Build driver-based, scenario, and sensitivity models to evaluate trade-offs across hiring, coverage, GTM spend, pipeline generation, retention, customer profitability, and margin expansion.
- Upgrade GTM reporting and financial modeling infrastructure with AI-enabled workflows to automate data reconciliation, variance and anomaly detection, and recurring reporting—improving forecast accuracy and compressing cycle time.
ROI: Pipeline, Marketing Funnel, Partnerships, and Sales Productivity
- Own full-funnel pipeline and marketing ROI analyses; connect demand generation to key outcomes such as bookings, ARR, CAC payback, retention, and LTV, and surface funnel, velocity, and productivity levers.
- Partner with Sales Operations and Revenue Operations on capacity, productivity, and forecast accuracy across ramp, quota attainment, pipeline coverage, territories, headcount, and compensation; recommend where to add capacity, improve productivity, or reallocate spend.
- Own partnership finance across referral, reseller, marketplace, technology alliance, and SI/GSI motions; evaluate contract economics, pricing/packaging, incentives, revenue share, margin impact, risk, partner-sourced/influenced ARR, CAC payback, contribution margin, and long-term customer value.
Customer Economics and Contribution Margin
- Own customer and cohort economics across Customer Success, Professional Services, and Product, including retention, NRR/GRR, cost-to-serve, renewal-risk, and expansion-propensity analysis.
- Analyze and forecast GRR, NRR, churn, expansion, renewal health, support capacity and ratios, implementation effort, onboarding cost, product usage, customer health, and expansion potential by segment, product, vertical, ARR band, use case, acquisition source, and customer profile.
- Build unit economics analyses and business cases across CAC, payback, LTV, Magic Number, sales productivity, contribution margin, pricing, packaging, discounting, deal economics, partner economics, market expansion, and new GTM motions.
Requirements
- Degree in Finance and/or Data Science or equivalent experience.
- 7–10 years of total experience in GTM Strategic Finance and/or Business Operations combined with investment banking or management consulting experience.
- High-growth B2B SaaS company experience and advanced spreadsheet modeling skills required.
- Demonstrated proficiency in reporting automation and data visualization (e.g., SQL, Looker, Tableau, etc.) and financial planning tools (e.g., Drivetrain, NetSuite, Adaptive, TM1, etc.).
- Proven ability to create financial and operational models with understanding of Enterprise SaaS/Usage-based models and operational metrics.
- Experience with exit transactions and liquidity events (IPO, M&A, private fundraising, etc.) (a definite plus).
Preferred Qualifications
- Experience partnering cross-functionally to guide investments and strategic direction.
- Experience operating in ambiguity with structured arguments and data-driven decision-making.
Compensation & Benefits
- US Base Pay Range: $165,000—$180,000 USD
- RSUs (Restricted Stock Units) for all employees.
- Remote-first environment with regular team on-sites and company-wide events.
- Unlimited Paid Time Off (PTO).
- Generous health and welfare plans, including one employer-paid “employee-only” plan.
- Employer contribution to a Health Savings Account (HSA).
- Low-cost vision and dental plans for you and your family.
- Paid Parental Leave (including birth, adoptive, and foster parents).
- One year of diaper delivery for a new addition to the family.
- Paid monthly phone and internet allowance.
Location
- Remote (listed as #LI-Remote).