Overview
An employee-owned organization is seeking an Indirect Tax Product Classification Specialist to lead product and service taxability mapping efforts. This role is critical in ensuring accurate indirect tax determination across tax engines by serving as a subject matter expert in digital and emerging product taxability. The specialist will collaborate closely with Tax Advisory, Tax Technology, IT, and business stakeholders to maintain consistent, defensible, and audit-ready taxability outcomes.
Responsibilities
- Lead product and service taxability mapping, including mapping SKUs, item and service codes, spend categories, and product classes to tax engine categories.
- Maintain and troubleshoot taxability drivers and mapping logic such as product class, usage class, purchase class, spend class, GL/account attributes, and flexible fields.
- Serve as the subject matter expert for digital taxability, including SaaS, cloud-based software, electronically delivered software and content, digital subscriptions, data services, and bundled offerings.
- Interpret and apply U.S. multistate taxability rules for tangible personal property, digital goods, electronic services, bundled transactions, and multi-location use.
- Translate tax policy, statutes, and regulatory guidance into executable tax engine configurations.
- Conduct taxability research and analysis for complex or ambiguous items, documenting conclusions, assumptions, and supporting rationale.
- Collaborate with Tax Advisory and Tax Technology teams to evaluate new or evolving products and maintain approved taxability positions.
- Manage the taxability mapping lifecycle, including effective dating, version control, change management, and periodic reviews.
- Perform quality assurance testing to identify unmapped or mis-mapped items and resolve discrepancies within tax engines and downstream systems.
- Develop and maintain mapping documentation, decision logs, standard operating procedures, and audit-support materials.
- Partner cross-functionally with IT, ERP, billing, eCommerce, procurement, and data teams to ensure accurate data alignment and system integration support.
- Support implementation and post-implementation activities, including issue resolution, reconciliation, and audit inquiries.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree in Accounting, Tax, Information Systems, Technology, or a related field.
- 3–5 years of experience in indirect tax, tax technology, or taxability analysis.
- Strong understanding of U.S. multistate sales and use tax principles.
- Demonstrated experience performing product or service taxability mapping associated with a tax determination engine.
- Experience with tax engines and platforms such as Avalara, ONESOURCE, and Vertex.
- Strong research, analytical, and documentation skills.
- High proficiency in Excel and tax data analysis tools.
- Excellent communication skills and ability to collaborate across cross-functional teams.
- Strong organizational skills with attention to detail and quality control.
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position does not qualify for employment-based sponsorship.
Preferred Qualifications
- Experience in complex industries such as manufacturing, healthcare and life sciences, telecommunications, hospitality, energy, utilities, and natural resources.
- Knowledge of digital products, SaaS, and electronically delivered service taxability.
Work Environment & Physical Requirements
- Regular work schedule of 40 hours per week.
- Travel less than 10%.
- Prolonged periods of sitting and computer use.
- Ability to hear, understand, and distinguish speech and sounds.
- Frequent repetitive motions with hands.
Compensation & Benefits
- Eligibility for employee stock ownership program starting on day one, with a targeted contribution of 6% of annual compensation.
- Company-paid parental leave.
- Generous time off package.
- Multiple benefit plans with eligibility beginning on day one.
- Focus on work/life balance and overall employee wellness.
Location
- United States (must be authorized to work without sponsorship).