Overview
This role is hybrid. The position is not eligible for sponsorship. This is a 100% remote role within Ohio, North Carolina, South Carolina or Kentucky.
This opportunity involves supporting end-of-term performance feedback, learning department operations and performance standards, contributing to daily work and projects, and helping assess and test processes for risks and anomalies.
Responsibilities
- Participate in end-of-term performance reviews and provide detailed feedback, including suggestions for improvement.
- Understand product and process changes across various lines of business during time with the organization, including some involvement in assessing risk associated with those changes.
- Assist with control and SOX-related testing to identify anomalies or errors in execution of underlying processes.
- Support cross-line-of-business programs to help align consistent execution.
- Understand the voice of the customer complaint program and help assess the quality of execution by line-of-business liaisons.
- Take initiative to learn about the organization’s brand, culture, and history.
- Develop an understanding of department operations, processes, procedures, and performance standards.
- Contribute to assigned banking department projects and daily work.
- Present project results to appropriate audiences as requested.
- Network with associates, leaders, and executives across the organization to build strong relationships.
- Complete required trainings in a timely manner and seek additional learning and development opportunities.
- Maintain awareness of and adherence to compliance requirements and risk management concepts, expectations, policies, and procedures, applying them to daily tasks.
- Deliver consistent, high-level service within the organization’s established service standards.
- Perform other duties as assigned.
Requirements
- High School Diploma or equivalent required.
- Must be currently pursuing an undergraduate degree in a relative area of study at a college or university.
Preferred Qualifications
- Awareness of AI prompt engineering and/or data analytics and report building.
- Project experience and/or leading/managing projects (general experience acceptable).
- Mathematical and/or statistical experience or background.
Location & Schedule
- 100% remote within Ohio, North Carolina, South Carolina or Kentucky.
- Typical office hours are Monday–Friday from 8:00a–5:00p.
Compensation & Benefits
Not specified in the provided description.