Investment Specialist, Mutual Funds

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Posted Oct 28, 2026

Remote · Canada · ask about Worldwide Full Time
CA$40.5K – CA$80K/yr

Overview

This fully remote role supports customers in a contact center environment for investment-related sales and service.

The Investment Specialist primarily helps customers through the inbound call queue at the Investment Centre.

Responsibilities

  • Support customers through the inbound call queue at the Investment Centre
  • Build trust and maintain meaningful customer relationships while delivering an exceptional customer experience
  • Develop expertise in understanding customer needs and providing wealth and investment-related sales and service to customers or prospects
  • Support customers with onboarding of new accounts
  • Assist with Mutual Fund and Term investment transactions
  • Review customers’ goals and objectives to help ensure they are set up with appropriate investment products and services
  • Perform sales and service activities in accordance with approved procedures

Requirements

  • Typically 1 to 3 years of relevant professional experience
  • Completed Canadian Securities Course (CSC) or Investment Funds in Canada Course (IFIC)
  • Good knowledge and understanding of competitive marketplace trends and product offerings
  • Some knowledge and understanding of industry regulations and standards
  • Excellent communication, organizational, time management, and listening skills
  • Resilience, passion, and curiosity

Compensation & Benefits

  • Salary: $40,500.00 - $80,000.00
  • Pay Type: Salaried
  • Salaries may vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure.
  • For part-time roles, salaries will be pro-rated based on number of hours regularly worked.
  • For commission roles, the salary listed above represents expected target for the first year in this position.
  • Total compensation may include performance-based incentives, discretionary bonuses, and other perks and rewards.
  • Benefits may include health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Location

  • Virtual / Remote (work from home 100% / fully remote)
  • Address listed as: VIRTUAL59 - REMOTE/TELETRAVAIL - ON

Application Deadline

  • 12/03/2026