Overview
The organization is seeking a detail-oriented Offshore Investor Relations and Treasury Specialist to support investor relations and treasury-related tasks and processes.
This role involves serving as a primary point of contact for investors, managing redemption and transfer workflows, producing monthly reporting, overseeing housing assistance payment request updates, and helping open/close/maintain a high number of bank accounts (400+).
Responsibilities
- Serve as the primary point of contact for approximately 1,500 investors, including monitoring and responding via phone calls and email (daily)
- Process investor redemptions, transfers, and tax forms
- Prepare monthly reports, including partner lists and unit counts
- Oversee and own the process for updating housing assistance payment requests
- Assist with opening, closing, and maintaining a high number of bank accounts (400+)
Requirements
- Strong data and reporting skills
- Investor-focused mindset
- Ability to work across multiple data sources and parties
- Solution-oriented, customer-focused communication style with investors; comfortable and confident speaking on the phone
- Strong attention to detail and accuracy; able to manage multiple priorities and meet deadlines in a fast-paced environment
- Strong organizational and administrative skills; ability to maintain accurate records and documentation
- Proficient in Excel, including basic formulas and functions such as SUM, VLOOKUP, and PivotTables
- Team-oriented, proactive approach with willingness to take ownership and follow through to completion
Technical Skills
- Advanced proficiency in Microsoft Excel (data analysis, lookups, reconciliations)
- Experience working with payment documentation and reporting
- Proficiency in Microsoft Office Suite
- Experience with bank account systems is a plus
Key Competencies
- Strong attention to detail and investigative mindset
- Ability to work independently and manage flexible hours
- Clear documentation and communication skills
Work Structure
- Offshore, remote position
- Flexible working hours with expectation of meeting deadlines and deliverables
- Regular communication with U.S.-based accounting and asset management teams
Technical Requirements
- Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port)
- i5 11th Gen or higher
- Windows 11 / MacOS Catalina or higher
- Minimum of 8 GB RAM
- Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
- Back-ups in case of power or internet provider interruptions
- Good headset and webcam (preferably noise-canceling headset)
Compensation & Benefits
- Competitive salary, reflecting the candidate’s experience, skills, and responsibilities
- 100% remote work (no daily commute)
- Paid Time Off: standard leave entitlements (vacation, sick leave, vacation leave)
- HMO Coverage: company-provided HMO plan with access to medical services via accredited hospitals and clinics under a Health Maintenance Organization
Location
Offshore, remote position