Overview
This role is for an Investor Reporting Analyst II who will collaborate with clients, industry partners, and internal teams to optimize outcomes for homeowners.
Responsibilities
- Complete mortgage accounting activity reports for moderately complex agency, guarantor, investor, trustee, and client portfolios.
- Use basic SQL knowledge to analyze servicing, reporting, remittance, and reconciliation data.
- Remit payments according to agency, guarantor, investor, trustee, and client guidelines.
- Calculate and initiate moderately complex wire transfers with limited management assistance; determine appropriate funding sources.
- Reconcile mortgage accounting records against agency, guarantor, investor, trustee, and client records; perform complex pool to security reconciliations for MBS remittance investors with limited assistance; initiate required cash adjustments.
- Independently research and resolve outstanding custodial, clearing, and portfolio reconciling items as well as cashbook deviations within specified timelines.
- Forecast principal and interest advances using pooling and servicing agreements; proactively manage custodial account balances to prevent overdrafts; respond to inquiries and resolve discrepancies with management support as needed.
- Complete assigned individual and MSP tasks timely and accurately with limited management assistance.
- Coordinate independently with operational business units, clients, and investors to resolve basic and complex reporting and remittance discrepancies; respond to inquiries regarding assigned portfolios.
- Upload basic and complex MSP transactions as required; manually input transactions as needed; update pool header records using templates; initiate automated loan transfers; refer output errors to management.
- Identify required procedure updates and refer to management; participate in process improvements and enhancement testing.
- Assist in training and provide support to junior analysts.
- Develop and maintain knowledge of subservicing activity related to subservicing agreements.
- Respond to complex Dynamics ticket requests with limited management assistance.
- Perform other duties as assigned.
Qualifications
- High School Diploma or equivalent.
- Minimum 2 years of experience in Investor Accounting/Reporting and/or Mortgage Servicing industry or equivalent education in accounting or finance.
- At least 2 years' experience with FNMA, GNMA, FHLMC, and/or Private Investor Reporting or equivalent accounting/cash management experience.
- Ability to understand basic Test of Cash logic, MSP cash flow, and cash management activities.
- Intermediate proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Experience with Lender Processing Services system (MSP product) or other mortgage servicing platforms.
- Intermediate analytical and critical-thinking skills.
- Advanced arithmetic skills including addition, subtraction, multiplication, division, fractions, and decimals.
- Effective written and verbal communication skills with internal customers, external clients, and investors.
- Ability to work independently with minimal direction.
- Ability to work collaboratively to meet deadlines.
- Strong prioritization and time management skills.
- Ability to maintain strict confidentiality.
Preferred Qualifications
- Associate degree or college coursework in accounting or finance.
Compensation & Benefits
- Hourly pay range: $22.45 - $37.69, depending on qualifications and experience.
- Optional medical, dental, vision, life, and disability insurance.
- Paid holidays, vacation, and sick leave.
- Matching 401(k) plan and employee stock purchase plan.
- Access to mental health resources and wellness programs.
- Employee recognition programs.
- Discounts on gym memberships, pet insurance, and employee purchasing programs.
- Tuition reimbursement program supporting continued education and professional growth.
Work Conditions
- Normal office environment.
- Ability to work during normal business hours and occasionally early, late, or weekends as needed.
- Overtime may be required.
- Essential functions must be performed with or without reasonable accommodation.
Equal Employment Opportunity
The employer is an Equal Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by law.