Investor Services Specialist

Overview

Fully remote role supporting investor and client engagement in fund administration services.

This organization provides fund administration services for Managers and General Partners of private equity funds, including Buy-out, Venture Capital, Real Estate, and Fund-of-Funds. It also supports new General Partners through consulting services to accelerate fund launches and offers administration and technology services to established General Partners to help scale fund operations.

Responsibilities

• Respond to client and investor requests, including portal access, investor information updates, onboarding, and financial inquiries
• Assist with audit document completion
• Support ad-hoc projects, including financial and tax reporting, capital call and distribution tracking, and wire preparation
• Maintain and update investor CRM information
• Coordinate with the technology team to set up client portals
• Run Anti-Money Laundering (AML) reports and update databases
• Provide administrative support by generating reports, updating systems, and gathering information
• Assist with financial reporting, tax preparation, and audit preparations
• Manage project deadlines, client requests, and ongoing tasks
• Securely handle sensitive financial and personal data
• Build and maintain relationships with client personnel and investors (LPs)

Requirements

• Bachelor’s Degree
• Experience in a client-oriented office environment, preferably related industry
• Proficiency with Microsoft Excel and Outlook
• Detail-oriented, conscientious, and energetic self-starter
• Ability to collaborate within a team and undertake varied tasks
• Effective management of competing priorities and deadlines
• Strong communication and interpersonal skills, including interaction with senior personnel

Compensation & Benefits

• Compensation Range: $58,000 - $61,000 annually, dependent on skills, experience, and qualifications
• Comprehensive medical, dental, and vision coverage
• Life insurance
• Health Savings Account and Flexible Spending Account options
• Comprehensive disability, maternity, and paternity plans
• 401(k) retirement plan
• Flexible vacation plan
• Sick time accrual plan
• Standard holidays and year-end office closure
• Flexible work environment

Equal Opportunity

The organization is an equal opportunity employer. It celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note

Employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.