Invoicing & Distribution Specialist

Overview

Remote work is available, with preference given to candidates located within the St. Louis area. Occasional on-site attendance may be required as business needs dictate for projects, meetings, training, special events, or other business-related activities.

This role supports revenue distribution and invoicing processes by reviewing and auditing orders, validating commission and payment information, resolving discrepancies, and helping ensure revenue is distributed accurately and timely to the agent network.

Responsibilities

• Review and audit orders across multiple lines of business to ensure accurate invoicing and revenue distribution.
• Validate documentation, commission schedules, and payment information for compliance with tariff, contract, and business requirements.
• Investigate and resolve invoicing discrepancies, payment variances, documentation issues, and other distribution-related exceptions.
• Collaborate with internal departments, agency members, and business partners to gather information and resolve outstanding items.
• Monitor pending, unreleased, or incomplete orders and proactively follow up to ensure timely processing.
• Maintain accurate records and documentation to support operational and financial integrity.
• Analyze data and identify trends, recurring issues, or opportunities to improve accuracy and efficiency.
• Support service level agreements by ensuring work is completed accurately and within established timelines.
• Participate in process improvement initiatives, system enhancements, and special projects that support operational excellence.
• Assist with testing, documentation updates, and implementation activities related to system or workflow changes.
• Serve as a trusted resource for invoice and distribution-related questions from internal and external stakeholders.
• Support additional projects and responsibilities as assigned.

Requirements

• High school diploma or equivalent required.
• Two or more years of experience in invoicing or revenue accounting.
• Strong attention to detail and ability to accurately review data, documentation, and financial information.
• Strong problem-solving and analytical skills with the ability to identify discrepancies and determine appropriate resolutions.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
• Ability to work independently while collaborating effectively with internal teams and external partners.

Preferred Qualifications

• Experience working with ERP systems such as Microsoft Dynamics AX/D365, SAP, or similar platforms.
• Experience with invoicing, billing, revenue accounting, commission processing, or financial operations.
• Experience researching and resolving payment or financial discrepancies.
• Experience supporting process improvement initiatives or system enhancements.
• Associate's or Bachelor's degree in Business, Accounting, Finance, or a related field.
• Experience working with large volumes of data in a deadline-driven environment.

Compensation & Benefits

A comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Company-paid life insurance and disability coverage
• 401(k) with company match
• Paid time off and paid holidays
• Tuition reimbursement and professional development opportunities
• Employee assistance and wellness resources

Location

Remote position, with preference given to candidates located within the St. Louis area. Occasional on-site attendance may be required as business needs dictate.