LN Financial Support Analyst III

Overview

This role involves supporting and enhancing LN Finance and Costing functions within an ERP environment. The LN Support Analyst - Finance will collaborate with business users and IT teams to understand business processes, translate requirements into technical solutions, and provide end-user support. The position requires strong functional knowledge of LN Finance modules, excellent problem-solving skills, and the ability to manage minor projects.

Responsibilities

• Participate in LN Finance implementation activities including process mapping, training key users, preparing training materials, and supporting go-live and post-go-live phases.
• Collaborate on financial integration document type mapping and resolve mapping errors.
• Provide end-user support by investigating, testing, and resolving user-reported issues and bugs.
• Develop Knowledge Base articles, work instructions, and user guides.
• Facilitate and conduct user training sessions.
• Work with business users, cross-functional teams, developers, and testers to design, develop, and test new solutions.
• Proactively improve current processes to reduce user support issues.
• Share knowledge and train team members to strengthen the support team.
• Coordinate and manage minor projects.
• Travel for business purposes approximately 20% of the time.
• Perform other duties as assigned.

Requirements

• Minimum 7 years of experience troubleshooting LN Finance and manufacturing functional areas.
• Advanced knowledge of Finance modules including ACP, ACR, Cost Accounting, General Ledger, databases, Master Data, Sales, Purchasing, and Manufacturing.
• Technical and functional experience with ERP LN Finance modules and LN Database, including interface definitions between LN versions (10.4, Cloud suite, etc.).
• Strong analytical and critical thinking skills to identify and resolve issues in both standard and customized environments.
• Ability to collect and document business requirements, define product specifications, collaborate with developers/testers, and develop training materials.
• Strong IT and Computer Science background combined with financial/accounting knowledge.
• Ability to understand and map financial integration document types.
• Excellent coordination and communication skills within IT and business teams.
• Ability to work effectively as part of a team.
• Experience coordinating and managing minor projects.
• Detail-oriented and innovative.
• Experience working in a manufacturing environment.
• Bilingual in English and Spanish.

Education

• Bachelor’s degree in Computer Science or equivalent work experience.
• 7+ years of experience in ERP LN Finance and Cost Accounting functional areas.
• 7+ years of experience in software implementation utilizing INFOR LN.

Compensation & Benefits

• Salary range: $94,600 - $130,000 annually.
• Comprehensive and flexible benefits program including:
  • Medical, prescription drug, dental, and vision coverage
  • Telemedicine services
  • Employee assistance program
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Basic and voluntary life/AD&D insurance
  • Short and long-term disability coverage
  • Hospital indemnity, accident, and critical illness insurance
  • 401(k) retirement savings plan
  • Daily pay option
  • Business travel insurance
  • Legal plan and identity protection

Location

This position requires business travel approximately 20% of the time. Specific location details are not provided.