Manager - Business Process Outsourcing (52979)

Overview

This role is for a Business Process Outsourcing Manager in the Advisory Department. Responsibilities include running day-to-day financial operations for clients, monitoring internal procedures and controls, and leading onshore and offshore staff that perform transactional and technical accounting activities. The position also supports month-end and annual close activities, client communications, and process improvement.

Responsibilities

• Run day-to-day financial operations for clients, including the general ledger, accounts payable, accounts receivable, payroll, collections, and financial reporting
• Monitor the team’s usage of internal procedures, processes, and controls
• Manage both onshore and offshore staff as they perform transactional activities, technical accounting activities, and synthesize data into reports or analysis for clients
• Assist in the preparation of financial statements in compliance with official guidelines and requirements
• Manage communications with vendors, customers, partners, shareholders, banks, and other interested parties for each client
• Manage journal entries, reconciliations, and coordinate the overall effort for monthly and annual closing processes
• Assist in the preparation of budgets and forecasts
• Review accounting information to identify and resolve inaccuracies or imbalances
• Convert customers to new accounting systems and perform cleanup activities on clients’ books and records
• Advise and assist with technical accounting decisions
• Develop models and analysis for client requests
• Encourage ongoing improvement of internal operations by incorporating input from key business stakeholders (or senior staff) and developing process, technology, or structural improvements

Qualifications

• Outstanding interpersonal communication skills; ability to develop trusted relationships in person, over the phone, and through written communications
• Proven experience as a Controller, Assistant Controller, or other similar position
• Experience across several industries; professional services, manufacturing, construction, and healthcare are particularly valued
• Excellent knowledge of accounting and financial processes and the structure needed to run them efficiently and effectively (budgeting, financial close, reporting, etc.)
• Knowledge and experience of GAAP (Generally Accepted Accounting Principles)
• Understanding of data analysis and forecasting
• Experience with multiple accounting systems, which could include QuickBooks, Xero, Dynamics, NetSuite, Intacct, and other middle-market accounting and ERP packages
• Expert in Excel
• Strong organizational skills with the ability to prioritize
• Strong communication and interpersonal skills
• Strong attention to detail and problem-solving ability
• Bachelor’s degree in accounting, finance, or a relevant field is preferred

Preferred Qualifications

• Experience participating in an ERP implementation
• Professional certification (e.g., CPA)

Compensation & Benefits

• Competitive compensation and benefits
• Flexibility to manage personal and professional life

Location

Not specified