Overview
This role partners with an operations-focused team to translate strategy into operating plans, budgets, forecasts, and decision-ready financial analysis. You will connect customer demand and organizational capacity to unit economics, improve forecast accuracy, and help leaders balance service commitments, profitability, and customer outcomes.
Responsibilities
- Lead the annual operating plan, forecasts, and monthly outlooks for a partnered function.
- Translate roadmap and operating plans into financial targets and guardrails.
- Build driver-based models linking customer demand and staffing capacity to manage and improve COGS, Gross Margin, EBITDA, and cash.
- Establish and maintain consistent KPIs for the partnered function, including definitions, ownership, data sources, and how KPIs link to financial outcomes.
- Run scenario and sensitivity analyses covering hiring plans, shift and coverage models, vendor leverage, feature prioritization, and FinOps levers.
- Serve as a trusted advisor to leaders within assigned functions; convert strategy into financial and operational plans.
- Own planning cadence (Plan, Forecasts, QBRs) and deliver executive-ready financial analysis and recommendations.
- Build and maintain driver-based models and unit-cost frameworks tied to margin and SLA goals.
- Guide headcount governance and capacity planning (hiring phasing, overtime guardrails, vendor mix).
- Create and enforce business case standards (NPV/IRR, payback, risk) and track realized benefits.
- Develop decision-ready dashboards using Power BI, Amazon QuickSight, and Excel; streamline or retire low-value reporting and reduce manual effort through improved processes and automation.
- Coordinate with Corporate FP&A (enterprise model, KPI dictionary, data policy) and GTM Finance (pipeline plan) to keep numbers and narratives consistent.
- Coach analysts and leaders on modeling standards, documentation, and version control.
Requirements
- 6–8 years of experience in FP&A/Finance, with 2–3+ years directly supporting Executive leadership.
- Demonstrated driver-based forecasting and scenario planning across capacity, utilization, reliability, and unit economics.
- Strong command of service-ops metrics and/or FinOps/cloud cost concepts.
- Tools: Excel, EPM (Adaptive/Anaplan), BI (Power BI/Tableau); SQL familiarity is a plus.
- Clear communicator who can influence without authority and simplify complex trade-offs.
- Bachelor’s in Finance, Economics, Accounting, or related field.
Preferred Qualifications
Compensation & Benefits
- Pay range: $79K to $120K per year (pay determined by education, experience, knowledge, skills, abilities, internal equity, and alignment with market data).
- Eligible to participate in the annual bonus incentive plan.
- If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package.
Location
- Remote (role listed as #LI-Remote).