Manager I, Revenue Operations

Overview

A leading technology organization is seeking a Billing Manager to oversee global advertising billing operations and lead a small team of revenue operations specialists. This role involves managing month-end billing, ensuring invoicing accuracy, maintaining billing-related SOX controls, and driving process improvements in collaboration with Billing Engineering and Finance transformation teams.

Responsibilities

• Lead global billing operations for advertising, including month-end billing runs and invoice generation.
• Coordinate with Order Management and Sales teams to ensure accurate and timely invoicing aligned with close calendars and service level agreements (SLAs).
• Own month-end billing reviews, SOX controls, approval of higher-risk billing adjustments, and sign-off on key invoicing controls.
• Manage complex billing adjustments and reconciliations, including makegoods and other adjustments.
• Act as the primary billing contact for Collections and Sales regarding escalations, invoice issues, and advertiser/agency inquiries, ensuring clear communication and timely resolution.
• Manage and develop the Billing team by setting priorities, balancing workloads, providing feedback, and supporting career development.
• Drive process and system improvements by leveraging AI and collaborating with Engineering, Product, and Transformation teams to reduce manual work, enhance dashboards and automation, improve data quality, and strengthen order-to-cash billing controls.

Requirements

• Minimum 5 years of experience in revenue operations, billing, or revenue accounting, preferably in a large or fast-growing company.
• At least 2 years of management experience leading analysts or specialists in finance, billing, or accounts receivable.
• Strong knowledge of order-to-cash processes, including invoicing, billing adjustments, accounts receivable, and revenue recognition.
• Experience working in a SOX-compliant environment and collaborating with external auditors.
• Proficiency with large data sets and enterprise systems such as Oracle R12 or other tier-one ERP systems, CRM platforms (e.g., Salesforce), and business intelligence tools (e.g., Tableau or similar).
• Excellent communication skills with a proven ability to partner effectively across cross-functional teams including Sales, Order Management, Engineering, Product, and Data.

Preferred Qualifications

• Experience driving automation and process improvements using AI technologies.

Compensation & Benefits

• Salary range: $98,561 to $202,918 USD, based on factors such as location, experience, and skills.
• Eligibility for equity compensation.
• This position is not eligible for relocation assistance.

Location & Work Model

• US-based applicants only.
• The role requires in-office presence for collaboration approximately 3-4 times per quarter.

Equal Opportunity Statement

This employer is an equal opportunity organization and makes employment decisions based on merit. All qualified applicants will receive consideration without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity or expression, age, marital status, veteran status, disability, medical condition, genetic information, or any other protected status under applicable laws. Accommodations are available upon request during the application process.