Manager, Revenue Accounting & Commercial Finance

Overview

The Manager, Revenue Accounting and Financial Operations is a hands-on finance leader responsible for accurate revenue accounting and critical order-to-cash activities for complex customer programs. Reporting to the Director, Commercial Finance, this role leads month-end close, billing, prefunding, customer reconciliations, and related deliverables. The manager guides and develops a team, investigates complex issues across financial and operational systems, and turns findings into process improvements.

Responsibilities

Revenue Accounting, Accruals & Financial Close

• Own the timely execution and review of assigned monthly, quarterly, and annual revenue accounting and close deliverables, coordinating dependencies and resolving blockers proactively.
• Oversee and perform revenue reviews, accrual and deferral analyses, reserves, estimates, account reconciliations, and other revenue-related accounting activities.
• Prepare or review journal entries, revenue-related balance sheet accounts, and supporting schedules; confirm completeness, appropriate classification, and clear audit trails.
• Investigate and resolve financial statement variances, historical accounting discrepancies, and aged reconciling items; quantify exposure and document conclusions.
• Apply strong knowledge of U.S. GAAP, ASC 606, and relevant policies; identify complex accounting questions and coordinate conclusions and approvals with Controllership.
• Review relevant customer contract provisions and amendments for billing, funding, and accounting impacts; partner with Legal, Client Services, and Controllership where interpretation is required.

Billing, Prefunding & Order-to-Cash Operations

• Lead accurate and timely billing for assigned client programs, including administrative fees, contracted services, claims- and reimbursement-related invoices, credits, and adjustments.
• Oversee controls confirming the completeness of billable programs, contractual rates, billing schedules, source data, and supporting approvals.
• Manage financial oversight of client prefunds, funding utilization, replenishments, outstanding checks, reimbursements, refunds, and program closeouts.
• Oversee reconciliations across customer billing, claims, payment/disbursement activity, bank and cash records, operational reports, and general ledger balances.
• Partner with Treasury and other teams to resolve unapplied cash, open receivables, aged items, credit balances, and collection-related exceptions.
• Support financial readiness for program launches, contract amendments, operational transitions, and program terminations.

Financial Analysis, Controls & Process Improvement

• Analyze large, complex datasets to explain revenue fluctuations, billing discrepancies, cash and prefund activity, and unusual program results; recommend corrective actions.
• Build accurate, decision-useful reporting on invoicing timeliness, unbilled revenue, receivables, reconciliation aging, funding balances, and close status.
• Strengthen reconciliations, segregation of duties, review evidence, approval workflows, and financial controls; maintain audit-ready support.
• Document and standardize procedures, ownership, and handoffs across order-to-cash; identify and remove recurring manual work.
• Partner with Technology, Transformation, and Finance teams on NetSuite, financial reporting, data quality, and automation initiatives.

People Leadership & Business Partnership

• Lead, coach, cross-train, and review the work of assigned accounting and finance professionals, setting clear expectations and ensuring dependable coverage.
• Serve as an accountable financial partner to Controllership, Client Services, Operations, Treasury, FP&A, and Technology on assigned client programs.
• Communicate financial risks, root causes, corrective actions, and progress to the Director, Commercial Finance; escalate material issues promptly.

Required Qualifications

• Bachelor’s degree in Accounting or a closely related field with substantial accounting coursework.
• 6+ years of progressive, hands-on accounting experience, including revenue accounting and financial operations, with at least 2 years in a supervisory or team leadership role.
• Demonstrated expertise in accrual accounting, journal entries, general ledger and balance sheet reconciliations, monthly close, and revenue review.
• Strong working knowledge of U.S. GAAP and ASC 606; proven ability to independently analyze accounting discrepancies and explain appropriate treatment.
• Practical experience across billing, receivables, cash activity, reconciliations, and order-to-cash in a complex, high-volume environment.
• Advanced Excel and analytical skills; proven ability to reconcile high-volume information across an ERP and multiple operational/reporting systems.
• Experience developing staff, prioritizing critical deadlines, strengthening controls, and partnering across functions.

Preferred Qualifications

• CPA or CPA eligibility.
• NetSuite experience and familiarity with business intelligence or data/reporting tools.
• Experience in healthcare, pharmaceutical services, patient support, copay assistance, specialty pharmacy, or other contract-driven services.
• Experience with client prefunding, reimbursement processing, complex revenue arrangements, or program-level financial reconciliations.
• Experience improving controls, automating recurring work, and supporting financial transformation.

Compensation & Benefits

Benefits for full-time employees may include:

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with employer contribution toward premium costs
• Additional health support, including telehealth and Employee Assistance Program (EAP) services
• Company match on Health Savings Account contributions
• Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000
• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
• 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting
• Paid Time Off (PTO) and Sick Leave
• Nine paid holidays plus two floating holidays

Location

Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana.

Physical Demands & Work Environment

• Regularly required to talk or hear.
• Frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms.
• Preference for candidates who can type at least 35 words per minute with 97% accuracy.
• Very minimal flexibility to travel as needed is preferred.
• Professional office environment; routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Additional Information

• Any offer of employment is contingent upon successful completion of a background check and, depending on the position, a drug screen in accordance with company standards.
• This job description is not intended to be an exhaustive list of duties. Responsibilities and tasks may be modified at any time, with or without notice.
• Equal opportunity employer.