Payment Analyst (Remote / Montenegro based)

Overview

The employer is seeking a Payments Analyst to join the Payments team. This role manages day-to-day payment queries from clients and colleagues, coordinates with vendors, and collaborates with the R&P Product team on multiple projects. It also involves maintaining strong working relationships with current and future service providers across the group.

Responsibilities

• Monitor PSP balances daily to ensure sufficient funds for processing.
• Perform analysis on various metrics across multiple payment solutions.
• Conduct daily transactional reconciliations.
• Manage settlements for PSPs that do not support automated settlement processes.
• Execute requested refunds using back-office applications.
• Liaise with payment vendors for account openings, onboarding, updates, and compliance-related requests.
• Support the Product team with new implementations, system updates, and ongoing projects.
• Handle internal and external payment-related queries.
• Collect monthly fees, perform invoice reconciliation, and prepare reports.

Requirements

• Degree in Finance, Mathematics, or a related field.
• Minimum of 2 years’ experience in a similar role, preferably working with online payment solutions or within the Forex industry.
• Excellent command of English.
• Proficient in Microsoft Excel.
• Strong communication skills with the ability to engage effectively with multiple stakeholders.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Preferred Qualifications

• Knowledge of additional languages.

Compensation & Benefits

• Quarterly bonuses based on company performance.
• Medical Insurance Plan with coverage for the employee and their immediate family from day one (Montenegro based).
• 24 working days of annual leave.
• Corporate events and team building activities.
• Udemy Business unlimited membership & language training courses.
• Professional and personal development opportunities in a fast-growing environment.

Location

• Montenegro based.