Overview
This role involves receiving, preparing, and posting payments received through remittances for all facilities, ensuring accuracy and timeliness. The Payment & Credit Analyst (Electronic) will analyze and resolve remittance payments, ensuring that contractual allowances, patient responsibility, and denial amounts with appropriate denial codes are correctly applied to patient accounts. The position also includes researching patient accounts with credit balances, resolving those balances, preparing refunds, and performing related duties.
Responsibilities
- Receive, prepare, and post payments from remittances accurately and timely
- Analyze and resolve remittance payments
- Apply contractual allowances, patient responsibility, and denial amounts with correct denial codes to patient accounts
- Research and resolve patient accounts with credit balances
- Prepare refunds associated with credit balances
- Utilize EPIC Medical Records Systems, MS Word, and Excel
- Prioritize tasks effectively
- Understand explanation of benefits and patient statements
- Communicate effectively both verbally and in writing
- Use office equipment such as telephone systems, computers, fax machines, copiers, and printers
Requirements
- Minimum of three years of experience in medical cash payment, collections, or billing
- Strong analytical, communication, and problem-solving skills
- Proficiency with EPIC Medical Records Systems, MS Word, and Excel
- Ability to prioritize tasks and understand explanation of benefits and patient statements
- Effective verbal and written communication skills
Preferred Qualifications
- Five years of experience in medical cash payments, collections, or billing
- Certified Professional Coder (CPC) credential
Work Location
- This position offers a fully remote work opportunity
- Candidates must reside in one of the following states to be considered for fully remote work: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina