Payments Associate

Overview

This role supports payroll payment operations across APAC and EMEA by managing payroll payment file uploads, monitoring processing, and maintaining controls to ensure accurate and timely payment handling.

Responsibilities

• Upload and monitor payroll payment files across banking platforms, ensuring all required checks and approvals are completed within deadlines.
• Track payments through to completion, resolve rejected files or discrepancies, and coordinate with Payroll, Treasury, and other teams.
• Maintain payment templates, trackers, process documentation, and audit records.
• Support routine payroll and administrative activities across APAC and EMEA.
• Manage multiple payroll deadlines while maintaining accuracy, confidentiality, and compliance.
• Identify recurring issues and contribute to process improvements and more efficient ways of working.

Requirements

• Strong attention to detail, ownership, and organizational skills.
• Ability to manage multiple deadlines and proactively follow up on outstanding actions.
• Good working knowledge of Microsoft Excel, including filters, sorting, and basic formulas.
• Comfortable working with spreadsheets, structured data, and standard processes.
• Strong written and verbal English communication skills.
• Ability to identify discrepancies, follow controls, and escalate issues appropriately.

Preferred Qualifications

• Experience in payroll, finance operations, banking, treasury, or payment operations.
• Exposure to international teams, banking portals, payment files, or payroll systems.

Compensation & Benefits

• Remote-first flexibility (“work in any way”).
• Competitive leave package, including paid bonding leaves for new additions to your family.
• 2 paid charitable days off.
• Eligibility for an annual bonus scheme or sales incentive plan.
• Access to 2 learning platforms for continuous growth.

Location

APAC and EMEA coverage is required for payroll payment processing.