Payments Compliance Analyst

Overview

This role involves ensuring accurate, timely, and compliant processing of payments and related financial activities. The Payments Compliance Analyst evaluates fraud concerns, collects documentation to clear false positive exceptions, and mitigates risk. The position requires strong attention to detail, risk mitigation diligence, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Interact with security holders via email and phone to resolve user/account validation flags
• Evaluate exception materials to resolve validation flags and fraud concerns
• Prepare and send reports to bank partners for security holders who split payments while completing Clearinghouse
• Complete daily bank reconciliation reports and identify remedies for exception items
• Prepare monthly internal account reconciliation reports and complete fee sweeping for wire and check fees
• Serve as point of contact between internal/external customers and banking partners regarding delayed funds
• Collaborate with internal teams to process transfers of interest promptly
• Take ownership of individual transactions and respond to questions from security holders and colleagues
• Identify and implement process improvements to enhance customer experience, reduce operational risk, and improve efficiency
• Maintain a flexible schedule based on deal speed and client needs, including occasional evening or weekend hours

Requirements

• Bachelor’s Degree preferred or 2-5 years of related business experience in operations or production services, preferably in financial services
• Knowledge of handling discrepancies and resolving variances related to bank reconciliation
• Clear communication skills with internal teams and external stakeholders
• Excellent interpersonal and presentation skills
• Self-motivated and able to work independently or as part of a team
• Strong attention to detail
• Proficient with Microsoft Office products (Project, Excel, Word, PowerPoint)
• Strong project management skills, discretion, and ability to handle sensitive information
• Ability to work in a fast-paced environment managing multiple transactions simultaneously

Preferred Qualifications

• Positive attitude and collaborative approach
• High integrity and ethical standards
• Ability to prioritize and multitask effectively
• Understanding of ACH, SWIFT, FX payments, and anti-money laundering (AML) protocols
• High accuracy in reviewing transactions and identifying errors
• Intermediate to advanced Excel skills, including formulas and pivot tables
• Familiarity with bank compliance processes

Compensation & Benefits

• Salary range: $65,000 to $75,000, depending on experience
• Day-one medical, dental, and vision coverage
• 401(k) plan with 4% company match
• Discretionary time off
• Employer-paid life insurance with optional additional coverage
• Employee Assistance Programs
• Discounted pet insurance
• Fitness credit for health and wellness
• Pre-tax plans for dependent care, transportation, and flexible spending

Location

This position is either hybrid based in Denver, CO, or fully remote within the Continental United States.

Additional Information

• Must be available to work a non-traditional schedule, including occasional nights and weekends
• Candidates must be legally authorized to work in the United States without current or future visa sponsorship

This job description is not exhaustive and duties may change or be assigned as needed.