Payroll Coordinator (Full-Time, Remote)

Overview

Payroll Coordinator (Full-Time, Remote)

Remote — United States | Full-Time

This role is responsible for accurate, timely payroll operations across a growing portfolio of performing arts businesses. You will serve as a trusted point of contact for employees and managers, ensuring payroll runs correctly across multiple pay schedules and locations.

Responsibilities

Employee Support

• Serve as the first point of contact for employee and manager payroll questions, responding promptly, accurately, and with empathy
• Manage the payroll group inbox: respond to inquiries and escalate when necessary
• Explain pay, deductions, and corrections clearly to employees and managers
• Identify recurring questions/issues and help improve guidance, templates, and processes

Payroll Processing

• Prepare and process payroll accurately and on deadline, compiling data from multiple systems into the payroll system using Excel pivot tables
• Track and process payroll adjustments, corrections, and multi-state requirements
• Support triage and resolution of payroll errors and processing issues

Data Management

• Maintain accurate employee records in Paylocity (EMS Operations)
• Administer the employee incentive program through Snappy

Reporting & Compliance

• Prepare and maintain regular payroll reports, such as overtime and healthcare lookback
• Support government reporting requirements as needed

Requirements

• Service-minded mindset: explain pay, deductions, and corrections clearly with empathy
• Accuracy and attention to detail; strong sense of payroll ownership for every cycle
• Comfort with data: pull information from multiple systems and organize it in Excel
• Ability to handle deadlines while juggling multiple pay schedules and ongoing employee questions
• Discretion and trustworthiness when working with sensitive employee data

Preferred Qualifications

• 2–4 years of experience with core payroll functions, including processing across multiple pay schedules
• Customer service experience supporting employees or managers directly, with a positive, solutions-oriented approach
• Sound judgment in handling complex payroll situations
• Strong Excel skills, including pivot tables
• Excellent written and verbal communication and organizational skills
• Strong analytical and problem-solving skills
• Experience with Paylocity is a plus

Compensation & Benefits

• Compensation range: $50,000–$60,000 per year, commensurate with experience
• Benefits include:
  • Medical, dental, and vision insurance
  • Life and AD&D coverage
  • Supplementary/voluntary benefit plans
  • Paid Time-Off
  • 401(k) with employer match

Location

• Remote — United States

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability status, or genetic information.

Pursuant to the Los Angeles County Fair Chance Ordinance for Employers and any other state or local hiring regulations, qualified applicants with arrest and conviction records will be considered in a manner consistent with applicable law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment; violations may result in criminal penalties and civil liability.