Payroll Coordinator (Full-Time, Remote)

Overview

This role is a Full-Time Payroll Coordinator (Remote) position in the United States.

The Payroll Coordinator supports payroll operations across a growing portfolio of performing arts businesses. This employee-facing role helps ensure accurate, timely payroll across multiple pay schedules and locations, while serving as a trusted point of contact for employees and managers.

Compensation range: $50,000–$60,000 per year, commensurate with experience.

Responsibilities

Employee Support

• Serve as a first point of contact for employee and manager payroll questions, responding promptly, accurately, and with empathy
• Manage the payroll group inbox, responding to inquiries and escalating when necessary
• Explain pay, deductions, and corrections clearly to employees and managers
• Identify recurring questions and issues and help improve guidance, templates, and processes

Payroll Processing

• Prepare and process payroll accurately and on deadline, compiling data from multiple systems into the payroll system using Excel pivot tables
• Track and process payroll adjustments, corrections, and multi-state requirements
• Support triage and resolution of payroll errors and processing issues

Data Management

• Maintain accurate employee records in Paylocity (EMS Operations)
• Administer the employee incentive program through Snappy

Reporting & Compliance

• Prepare and maintain regular payroll reports, such as overtime and healthcare lookback
• Support government reporting requirements as needed

Requirements

• Service-minded approach: clearly explain pay, deductions, and corrections with empathy
• Strong accuracy and attention to detail; take pride in getting pay right each cycle
• Comfortable with data: pull information from multiple systems and synthesize it in Excel
• Ability to handle deadlines while juggling multiple pay schedules and a steady stream of questions
• Discretion and trustworthiness when handling sensitive employee data

Preferred Qualifications

• 2–4 years of experience with core payroll functions, including processing across multiple pay schedules
• Customer service experience supporting employees or managers directly, with a positive, solutions-oriented approach
• Sound judgment in handling complex payroll situations
• Strong Excel skills, including pivot tables
• Excellent written and verbal communication and organizational skills
• Strong analytical and problem-solving skills
• Experience with Paylocity

Compensation & Benefits

• $50,000–$60,000 per year (commensurate with experience)
• Medical, dental, and vision insurance
• Life and AD&D coverage
• Supplementary/voluntary benefit plans
• Paid Time-Off
• 401(k) with employer match

Location

• Remote — United States

Application Requirements

Applications should include:

• A resume
• A brief cover letter outlining interest in the role
• Responses to a short questionnaire about your background

Applications without a cover letter and questionnaire response will be considered incomplete and will not be reviewed.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status, or genetic information. Pursuant to the Los Angeles County Fair Chance Ordinance for Employers and any other state or local hiring regulations, qualified applicants with arrest and conviction records will be considered for employment in a manner consistent with applicable law. In Massachusetts, lie detector tests may not be required or administered as a condition of employment or continued employment.