Payroll Coordinator

Overview

The organization is seeking a Payroll Coordinator to oversee the employment lifecycle of each worker and help ensure seamless, compliant payroll processing for clients. This role includes managing day-to-day payroll queries, supporting contract changes, handling documentation, and coordinating billing and funding for payroll.

Responsibilities

• Oversee the employment lifecycle of workers, ensuring payroll processing is seamless, efficient, and compliant.
• Manage daily payroll-related queries.
• Generate sales invoices.
• Ensure timely and accurate worker payments.
• Manage changes in employment contracts after onboarding, including salary adjustments and provided benefits.
• Maintain and store all relevant worker documentation throughout the employment lifecycle in line with in-country compliance and record-keeping guidelines.
• Serve as the point of contact for worker queries, including timely responses received from workers, internal support teams, ICP/ICE, and clients.
• Support compliant offboarding for workers on both indefinite and fixed-term contracts, including voluntary and involuntary terminations.
• Ensure background checks are completed as requested if not finalized prior to the first payroll through Implementation.
• Process payroll payments accurately and on time.
• Maintain a high level of knowledge of payroll policies and governmental regulations impacting payroll preparation.
• Investigate and correct payroll reports, including identifying out-of-balance payroll.
• Review and approve payroll reports against housed information and client input.
• Maintain KPIs, internal reporting, payroll schedules, and master payroll input on a periodic basis.
• Work with clients to obtain and relay expert in-country requirements during the worker’s lifecycle.
• Manage the funding and billing process for payroll, including completing charging sheets.

Requirements

• Proven experience in payroll, including processing, salaries, deductions, and benefits.
• Strong written and verbal communication skills in English; additional languages are advantageous.
• Familiarity with payroll concepts and knowledge of local payroll legislation for supported countries (beneficial).
• Strong problem-solving skills with attention to detail and analytical ability; able to identify, resolve, and mitigate issues.
• Ability to manage multiple tasks and prioritize workload effectively.
• Self-motivated and proactive.
• Exceptional organizational skills and meticulous attention to detail.

Compensation & Benefits

• Remote-first flexibility to support life needs (e.g., school runs and gym breaks) while maintaining a high standard of work.
• Competitive leave package, including paid bonding leaves for new additions to your family.
• 2 paid charitable days off.
• Annual bonus scheme / sales incentive plan eligibility.
• Learning support, including access to 2 learning platforms.

Location

Remote-first role with flexibility to work across time zones and locations globally.