Payroll Implementation Specialist | HCM

Overview

The Payroll Implementation Specialist supports new clients during their onboarding for a UKG Ready-based platform (referred to internally as Centrally HR). This role leads clients through discovery, build, testing, training, and go-live, while coordinating with other implementation consultants across multiple modules. Daily activities include scheduling and leading video conferences, documenting outcomes via email follow-ups, organizing project work, configuring the application, responding to client inquiries, and reconciling imported data.

Responsibilities

• Assist internal and external clients with requests and problems in a timely manner
• Conduct client and internal training
• Consult with clients to deliver a comprehensive solution
• Analyze existing systems, interface requirements, and business processes
• Perform implementation activities and tasks related to configuration of payroll systems
• Prepare and cleanse payroll data prior to migration between systems
• Assist with information gathering, setting up clients, enrolling employees, and loading historical information
• Collaborate with other implementation consultants on simultaneous customer projects
• Support processing of the first few payroll periods to ensure transactions are processed accurately
• Input data into software within required deadlines accurately
• Record necessary changes/updates as appropriate
• Ensure internal controls and procedures are followed for accuracy
• Perform additional responsibilities as assigned

Requirements

• High School Diploma or GED required
• 3 to 5 years of experience in the industry or field
• Acute attention to detail and accuracy
• Demonstrated ability to communicate verbally and in writing throughout all levels of the organization (internally and externally)
• Excellent customer relation skills
• Proficient use of applicable technology
• Ability to work in a team environment as well as independently
• Ability to prioritize multiple responsibilities and manage varied tasks with close attention to detail
• Travel based on client and business needs

Preferred Qualifications

• Bachelor’s degree
• Experience installing, configuring, and implementing HCM/Benefits Systems and/or Payroll
• Project management experience
• Practical knowledge of payroll
• Preference for prior experience in HRIS or Human Capital Management software
• Experience with UKG Workforce Ready is a plus

Location

Travel based on client and business needs.