Payroll Specialist- Remote Pacific

Overview

This role involves partnering with PEO clients to produce accurate, compliant, and timely payrolls. The Payroll Specialist compiles and processes payroll data, reviews payroll-related documentation, and coordinates with internal and client stakeholders to resolve issues and support ongoing payroll service.

Responsibilities

• Compile payroll data and billing records while assisting customers and worksite employees (WSE).
• Prepare and execute pay orders through an electronic system and issue paychecks in accordance with PEO guidelines.
• Compile payroll data for an assigned client base, including gross pay, per diem, reimbursements, advances, and the calculation of taxes, benefits, and garnishments to be withheld.
• Record changes affecting net wages, including exemptions, insurance coverage, direct deposit changes, special withholdings, termination forms, personnel changes, and all other PEO-required forms needed for payroll processing.
• Enter and maintain client information in the payroll system, including client demographic changes, sponsored benefit plan deductions, and managerial/labor/custom reports and related payroll schedules.
• Review new hire and employee change paperwork and collaborate with clients to produce accurate, compliant, and timely payroll.
• Train and assist clients and their representatives on related websites, and educate clients on federal and state tax regulations and federal labor laws.
• Collaborate with internal payroll-related departments and field client service teams to ensure client issues are resolved and documented appropriately.
• Stay current on payroll processing system enhancements and updates to wage and tax laws to assist internal teams with problem resolution on behalf of clients.
• Maintain knowledge of PEO service offerings to respond to client general inquiries.
• Maintain knowledge of PEO payroll policies and procedures to support compliance with PEO requirements.
• Ensure high-quality payroll service for PEO clients and WSE by maintaining service levels measured by business and client retention.
• Maintain positive working relationships with assigned clients and WSE.
• Proactively bring suggestions, concerns, and observations to a manager.
• Job costing: may track the cost of individual projects and jobs, including direct and indirect costs (e.g., labor, materials, overhead).
• Perform other duties as assigned to support the purpose of the role.

Requirements (Minimum Qualifications)

• High School diploma or equivalent.
• Associate or BA degree in finance, business, or accounting preferred.
• 1+ year multi-state payroll experience required.
• 8am-5pm PST work schedule required.
• 6+ months PEO experience highly preferred.
• Prism experience highly preferred.
• 10key experience preferred.
• FPC Certification preferred.
• Strong computer literacy, including Microsoft Office.
• Strong communication skills, both verbal and written.
• Strong attention to detail.
• Ability to travel to an office for business continuity purposes if needed.
• Ability to multi-task, establish priorities, and work independently.

Preferred Qualifications

• 6+ months PEO experience.
• Prism experience.
• 10key experience.
• FPC Certification.

Work Location & Schedule

• Remote role (distributed work team).
• Candidates that reside on the West Coast are highly preferred.
• An 8am-5pm PT work schedule is required.

Physical Demands and Work Environment

• Regular communication is required.
• Occasional travel may be required to support the distributed workforce.
• Primarily indoors, but work may involve varying temperatures or outdoor environments as needed.

Compensation & Benefits

• Competitive salary and benefits package.

Fraud Alert

An active employment scam is circulating where fraudulent parties send fake job offer letters impersonating the employer.

The employer will never:

• Send an unsolicited job offer without you submitting an application and interviewing.
• Ask you to pay fees, purchase equipment, or provide banking details to secure a position.

When in doubt, verify before responding to suspicious communication.