Payroll Specialist

Overview

The organization is seeking a detail-oriented, customer-focused Payroll Specialist to support accurate, timely, and compliant delivery of payroll services across U.S. and Canadian operations. This is a fully remote position based in the United States.

This role serves as a key resource for employee payroll inquiries and supports payroll administration, timekeeping-related needs, and prevailing wage compliance reporting.

Responsibilities

Payroll Administration

• Support day-to-day payroll processing activities for U.S. and Canadian employee populations.
• Apply payroll policies and procedures while ensuring compliance with federal, state, provincial, and local regulatory requirements.
• Assist with payroll-related reporting and documentation for internal and external stakeholders.
• Support year-end payroll activities, wage rate updates, payroll reconciliations, and system maintenance efforts.
• Maintain payroll records and employee data in accordance with company policies and applicable privacy regulations.

Employee Support

• Serve as the primary point of contact for employee payroll inquiries.
• Respond to payroll-related questions in a professional, timely, and customer-focused manner.
• Research and resolve payroll issues while ensuring compliance with company policies and procedures.
• Partner with Human Resources, Finance, Operations, and other internal teams to support payroll-related requests and initiatives.

Compliance and Reporting

• Generate Compliance Payroll Reports (CPRs) and perform quality assurance reviews to ensure accuracy and contractual compliance.
• Distribute finalized compliance reports to clients, prime contractors, and other stakeholders as required.
• Receive, catalog, and maintain subcontractor CPR documentation and project records.
• Support prevailing wage reporting requirements for government and contract-based projects.
• Prepare and distribute recurring weekly, bi-weekly, monthly, quarterly, and annual payroll and compliance reports.
• Assist with payroll audits and documentation requests, as needed.

Timekeeping and Process Improvement

• Monitor timekeeping processes and workflows to ensure accurate employee time reporting and payroll inputs.
• Review payroll administration practices and reporting activities to identify opportunities for increased efficiency and process improvement.
• Assist with payroll system updates, project configurations, testing activities, and ongoing enhancements.
• Contribute to continuous improvement initiatives that support operational excellence and an exceptional employee experience.

Qualifications

Required

• Basic to intermediate knowledge of U.S. payroll practices, tax withholdings, wage and hour regulations, and payroll compliance requirements.
• Working knowledge of Canadian payroll practices is considered an asset.
• Strong verbal and written communication skills with a demonstrated customer-service mindset.
• Proven ability to manage confidential employee, payroll, and financial information with discretion and integrity.
• Exceptional attention to detail, numerical accuracy, and organizational skills.
• Experience working with payroll and timekeeping systems such as ADP, Kronos, NetSuite, Contractor Central, or similar platforms.
• Ability to effectively build relationships and collaborate with employees and stakeholders at all levels of the organization.
• Strong problem-solving, analytical, and customer service skills.
• Ability to work independently in a remote environment while effectively managing priorities and deadlines.

Preferred

• Associate's or Bachelor's degree in Business Administration, Accounting, Human Resources, Finance, or a related field.
• Payroll certification (CPP, FPC, or equivalent) is an asset.
• Experience supporting prevailing wage and certified payroll reporting requirements.
• Equivalent combination of education and relevant payroll experience will be considered.
• While this is a fully remote U.S.-based position, candidates located near Frisco, Texas are preferred to support occasional in-person meetings, team collaboration, and company events.

Compensation & Benefits

The organization offers a Total Rewards plan designed with employees and their family’s health and wellness in mind, including:

• Paid days off (vacation, sick days, bereavement leave)
• Health and Dental plans
• Retirement plans
• Employee and Family Assistance Program (EFAP)
• Employee referral program

Location

• Fully remote position based in the United States.
• Candidates located near Frisco, Texas are preferred for occasional in-person meetings, team collaboration, and company events.