Overview
This role serves as the primary payroll representative and primary point of contact with assigned clients and shared employees to fulfill customer service needs. Responsibilities include managing all aspects of the payroll for assigned employees, ensuring timely and accurate processing across multi-state payroll schedules.
Responsibilities
- Maintain payroll-related accounts and process multi-state payroll, including reconciliation and accuracy of the payroll system.
- Prepare forms, enter data into the payroll system, compute wages and deductions, and post to payroll records.
- Interact with clients to answer payroll questions and resolve issues.
- Maintain and process records that support payroll transactions, including salary changes, deduction changes, terminations, and name and address changes.
- Work with clients to resolve payroll issues and/or discrepancies.
- Process garnishments.
- Collect and ensure new hire paperwork and supporting documents are accurately processed in payroll and timekeeping systems.
- Maintain W-4 and I-9 documents for all client new hires and process E-Verify.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent required.
- Minimum of three (3) years of experience in payroll processing, garnishments & general deductions, and W-2 & I-9 maintenance.
- Based upon client payroll processing assignment, it is possible that a minimum of three (3) years of experience with auto dealership payroll processing, garnishments & general deductions, and W-2 & I-9 maintenance may be required.
- Working knowledge of processing job costed and certified payrolls.
- Knowledge of time clock systems.
- Knowledge of the Department of Labor and the Fair Labor Standards Act in regards to payroll and overtime.
- Working knowledge of personal computers and payroll database systems.
- Working knowledge of handling routine payroll tasks and effectively communicating results.
- Proficient skills in MS Excel, Word, and PowerPoint.
- Excellent verbal and written communication skills.
- Strong interpersonal and organizational skills.
- Strong listening skills with the ability to focus on detail, demonstrate accuracy, and maintain a high level of confidentiality.
- Ability to use personal initiative to perform tasks to the best of one’s ability.
- Ability to show consideration for and maintain good relations with others.
- Ability to process multiple payrolls for numerous clients with various payroll schedules.
- Ability to organize and complete work within given deadlines.
- Ability to multi-task and adapt to change.
- Able to sit for long periods of time performing sedentary activities.
Preferred Qualifications
- Fundamental Payroll Certification (FPC)
- Certified Payroll Professional (CPP)
- Bilingual
Compensation & Benefits
- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Leadership Academy and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program
- Based upon employee eligibility
Additional Information
- Substance-Free Workplace; pre-employment drug testing required.
- The employer does not hire tobacco users as allowed by law.