Phone Auditor

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Posted Aug 10, 2026

Remote · US · ask about Worldwide Full Time
$45K – $55K/yr

Overview

This remote Phone Auditor role involves completing audits for Property & Casualty insurance policies, specifically Workers’ Compensation and General Liability. The auditor will conduct phone interviews with policyholders to verify payroll and accounting records, ensuring accurate classification and exposure amounts.

Responsibilities

  • Conduct audits for Workers’ Compensation and General Liability insurance policies.
  • Communicate directly with policyholders or their representatives by phone to obtain necessary payroll and accounting documentation.
  • Accurately evaluate and apply correct classifications and exposure amounts.
  • Manage audit assignments through a web-based production system.
  • Ensure accuracy, compliance, and customer satisfaction throughout the audit process.

Qualifications

  • Experience conducting audits, preferably using the Nexus platform.
  • Background in Insurance, Accounting/Bookkeeping, Payroll, or related fields.
  • Associate or bachelor’s degree with a focus on Accounting, Finance, Business, or Bookkeeping preferred.
  • Experience working directly with the public, ideally via phone.
  • Self-motivated and able to work independently with minimal supervision.
  • Strong organizational and time management skills.
  • Excellent customer service skills with strong oral and written communication abilities.
  • High School diploma or GED required.
  • Willingness to work from a home-based office.

Compensation & Benefits

  • Home-based office setup.
  • Reimbursement of work-related expenses.
  • Up to 8 weeks of paid training, depending on experience.
  • Base pay with attractive incentive opportunities.
  • Company-provided laptop, printer/scanner, and other necessary equipment.
  • Competitive benefits including Health Insurance, Dental, 401(k), and FSA/HSA.
  • Holiday pay and vacation pay.

Note: The posted salary range represents the hiring range for this role and is part of a broader compensation scale. Final offers depend on factors such as skills, experience, internal pay equity, work location, market conditions, and specific job responsibilities. Higher compensation is reserved for candidates who exceed requirements, while the lower end applies to those with less experience or fewer preferred qualifications.

Location

Remote (work from home)