Regional Payroll Manager (EMEA)

Overview

The Regional Payroll Manager oversees end-to-end regional payroll operations, partnerships, implementations, and product readiness for assigned countries. This role ensures consistent, compliant, and scalable payroll delivery by partnering with internal teams and external vendors to deliver a high-quality regional payroll experience aligned with organizational standards.

Responsibilities

Regional Payroll Operations and Product Development

• Own regional payroll execution across assigned countries, including payroll runs, implementations, and ongoing operational readiness.
• Serve as the regional subject matter expert for payroll processes, country requirements, and partner capabilities.
• Become a power user of the payroll platform to deliver training and provide expert guidance to internal teams and regional stakeholders.
• Collaborate cross-functionally with Sales, Customer Service, Product, and Engineering to enhance regional payroll operations, document and test proposed enhancements, and educate internal teams.
• Conduct platform testing, communicate product requirements, document results, and partner with internal teams to ensure the platform functions as expected.
• Troubleshoot regional payroll and integration issues and collaborate with internal and external stakeholders to reach timely resolutions across multiple employment and delivery models.
• Create and maintain comprehensive documentation, including setup guides and standard operating procedures (SOPs).

Regional Payroll Compliance, Partnerships, and Country Readiness

• Oversee the organization’s ability to process payroll within the assigned region by aligning operational capacity with business demand.
• Implement and execute payrolls for assigned countries, ensuring accuracy and timeliness.
• Investigate and resolve compliance-related payroll discrepancies and escalations.
• Maintain accurate, audit-ready documentation of payroll processes, controls, and compliance reporting.
• Track and interpret payroll legislation and regulatory changes, document impacts, and communicate updates to internal teams.
• Identify, onboard, and manage relationships with last-mile payroll vendors, including onboarding, performance management, and ongoing operational alignment.
• Coordinate and oversee new country and client payroll implementations within the region, ensuring smooth product setup and scalable operational processes.
• Ensure timely and accurate submission of employee year-end tax documents (e.g., W-2s, 1099s, T4s, P60s).

Requirements

• 5+ years of proven payroll experience managing multi-country or regional payroll operations in a high-growth or startup environment.
• Strong communication skills with the ability to explain complex data clearly across formats.
• Hands-on experience owning payroll delivery, vendor relationships, and escalations across multiple employment and payroll delivery structures.
• Experience with Managed Payroll Services and working across multiple time zones.
• Comfortable working remotely and independently in a fast-paced, evolving environment.
• English fluency required; additional languages a plus.
• Experience supporting high-touch enterprise accounts and managing escalations with professionalism.
• Skilled in analyzing pay slips, reconciling payroll data, and resolving complex issues.
• Ability to thrive in ambiguity and adapt quickly to shifting priorities and jurisdictions.
• Strong research and documentation skills with a focus on workflow optimization and process improvement.