Repetitive Benefit Specialist 1

Overview

The organization is seeking a Repetitive Benefits Specialist 1 to join its Annuity Services team. This role involves analyzing and processing complex transactions to create and maintain computerized retirement and repetitive payment records for customers, while meeting established timing and quality standards.

Responsibilities

• Review and complete more complex accounting and transaction activities related to retirement and repetitive payments
• Apply compliance requirements, contract restrictions, legal documents, and tax considerations to assigned transactions
• Investigate and resolve accounting and transaction problems, including balancing and reconciling recordkeeping for retirement and repetitive payment records
• Analyze more complex internal and external customer requests, somewhat independently
• Accurately and promptly handle transactions to establish and update computerized retirement and repetitive payment records
• Ensure appropriate materials and forms are provided
• Meet productivity and quality measurement goals
• Participate in training and development of team members, as needed
• Provide technical expertise and problem-solving support and assist with procedural updates
• Communicate orally and/or in writing with internal and external customers to obtain missing information
• Consult available resources (technical documentation, coworkers, and subject matter experts) to complete daily tasks
• Suggest improvements to procedures and provide solutions
• Perform other job-related duties or special projects as required

Requirements

• 2+ years of experience or equivalent demonstrated through one or a combination of: work experience, training, military experience, education
• Strong knowledge of contract provisions, pension and repetitive payment recordkeeping, and accounting systems
• Strong math skills and 10-key skill
• Good interpersonal, analytical, organizational, decision-making, and customer service skills
• Ability to adapt to frequent change, handle a large volume of work, and balance independent work with teamwork to meet customer needs and overall goals
• Ability to utilize various mainframe/PC applications, including word processing and spreadsheets

Compensation & Benefits

Salary Range

Salary ranges reflect targeted base salaries. Non-sales positions may participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, where total compensation may exceed base salary based on individual performance. Actual compensation will be finalized at the time of offer and will be based on geographic location, work experience, education, licensure requirements and/or skill level.

• $18.17 - $28.27 / hour

Market-Specific Examples

• Wichita, KS: $18.17 - $21.20 / hr
• Des Moines, IA: $19.18 - $22.37 / hr
• Charlotte, NC: $20.19 - $23.56 / hr
• Chicago/Minneapolis: $22.21 - $25.91 / hr
• Los Angeles/New York City: $24.23 - $28.27 / hr

Time Off Program

• Personal Time Off (PTO) provided to hourly (non-exempt) employees
• PTO provides a set amount of accrued time earned each pay period
• PTO can be used for vacation, personal time, or short-term illness

Pension Eligible

• Yes

Location

• Remote work options available, with flexibility to work from a home-based environment.

Work Authorization / Sponsorship

At this time, the organization is not considering applicants who need any form of immigration sponsorship now or in the future to work in the United States. This includes F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, and others.

Additional Information

• Posting window: applications accepted for 3 full days following the Original Posting Date (10/27/2026). After that, the posting may remain open or be removed based on applications received.
• If reposted, applications accepted for at least 1 full day following the Most Recently Posted Date (10/27/2026).
• The employer uses artificial intelligence tools to assist in reviewing and evaluating job applications, fraud prevention, and candidate matching/comparisons. These tools support human recruiters and do not make final hiring decisions without human involvement.

Equal Opportunity Employer Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.