Retirement Plan Specialist (People & Culture)

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Posted Oct 8, 2026

Remote · US · ask about Worldwide Full Time
$32 – $35/hr

Overview

This role administers and maintains qualified retirement plan programs, including the 401(k), Puerto Rico 401(k), and Employee Stock Bonus Plan activities. Responsibilities include day-to-day plan administration, responding to employee and principal inquiries, reconciling contributions and loan activity, coordinating with internal and external stakeholders, and supporting accurate, timely, and compliant plan operations.

Responsibilities

  • Assist with day-to-day administration of qualified retirement plan programs, including 401(k), Puerto Rico 401(k), and Employee Stock Bonus Plan activities
  • Monitor and respond to Retirement Plan inbox inquiries from employees and principals in a prompt, accurate, professional manner
  • Reconcile employer contributions, employee contributions, employee deductions, loan payments, and related activity between payroll, draw, vendors, and plan recordkeepers
  • Identify payroll and vendor discrepancies, coordinate corrective actions, and support accurate, compliant plan administration
  • Audit, balance, and rectify contribution and loan payments; monitor overdue loan payments and support employee and partner loan payment processes
  • Produce and analyze plan demographic, performance, census, allocation, and earnings data, including support for Employee Stock Bonus Plan administration
  • Support participant eligibility determinations, including calculating appropriate contributions and forfeitures; communicate required data to recordkeepers, actuaries, payroll, and draw teams
  • Support annual compliance activities, including retirement plan audits, annual census reporting, Form 5500 support, ADP/ACP and other nondiscrimination testing, and federally mandated retirement plan disclosures and notices
  • Prepare accounting records through trial balance; assist auditors with financial statements; maintain accounting records for the firm’s retirement plan programs
  • Analyze information and prepare exhibits for plan committee meetings; attend committee meetings as requested
  • Conduct retirement plan orientation and education meetings for new hires, employees, and principals, as needed
  • Serve as a liaison among internal teams and external parties (plan participants, beneficiaries, payroll, draw, recordkeepers, retirement plan vendors, actuaries, OGC, and outside counsel) on plan-related matters
  • Review and distribute relevant plan information, communications, documentation, disclosures, and notices to participants and beneficiaries
  • Assist participants with rollover, distribution, loan, contribution adjustment, refund, and other plan-related questions or administrative changes
  • Assist with the implementation of new plans, programs, plan changes, and administrative procedure updates
  • Maintain accurate and timely documentation and records for all plan-related activities in accordance with established policies and procedures
  • Maintain knowledge of legal and regulatory changes, trends, and other developments affecting retirement benefits
  • Handle confidential and sensitive information with appropriate discretion while working in a virtual team environment
  • Assist the Total Rewards Benefits team with health and welfare benefits administration, as needed
  • Assist the Total Rewards Leaves team with employee leaves administration, as needed
  • Perform other duties as required

Qualifications

  • Bachelor’s degree required; focus in Business Administration, Human Resources, Finance, Accounting preferred
  • Three (3) or more years of experience in retirement plan administration required
  • Experience with retirement plan (IRS and ERISA) laws, in a professional services firm, preferred
  • Excellent written and verbal communication skills
  • Ability to comprehend complex legal documents and filings
  • Ability to make sound recommendations based on analysis, experience, and judgment
  • Ability to problem-solve issues to resolution
  • Ability to work well under pressure, remaining composed and professional
  • Ability to work in a fast-paced environment, prioritize, and manage multiple assignments
  • Strong organizational skills and time management practices
  • Ability to maintain a high level of confidentiality

Preferred Qualifications

  • Certified Pension Service Professional (CPSP)
  • Co-pilot experience

Skills / Tools

  • Intermediate to advanced computer software skills including Word, Excel, and Outlook required
  • Must be able to create Excel spreadsheets using formulas required

Compensation & Benefits

  • Pay range: $32.70/hr - $34.62/hr
  • Individual salaries are determined after consideration of numerous factors including qualifications, experience, skills, and geography.
  • Benefits may be subject to eligibility requirements.

Location

Pay ranges vary by location:

  • National Range: $32.70/hr - $34.62/hr
  • Maryland Range: $32.70/hr - $34.62/hr
  • NYC/Long Island/Westchester Range: $32.70/hr - $34.62/hr

Equal Opportunity

Equal Opportunity Employer, including disability/vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.