Revenue & Accounting Operations Controller

Overview

This role oversees revenue operations and the systems/processes that support order-to-cash (O2C) performance in a SaaS environment. Responsibilities span revenue recognition (ASC 606), billing and collections, cross-functional partnership, internal controls, and technology-driven automation to support scalability and data integrity.

Responsibilities

Revenue Oversight

• Oversee end-to-end order-to-cash (O2C) processes, including billing and collections, ensuring accuracy, timeliness, and compliance.
• Own and optimize ASC 606-compliant revenue recognition processes and workflows.
• Advise on revenue impact of complex contracts and contract modifications as a subject matter expert.
• Partner with Data Analytics to align billing and revenue data with forecasts, ARR/MRR metrics, and cash flow projections.
• Establish and monitor KPIs across billing accuracy, DSO, and cash conversion efficiency.

Systems, Automation & Process Improvement

• Build and maintain systems and processes that support SaaS business models, including subscriptions, renewals, and usage-based pricing.
• Ensure high-quality data flow between CRM (Salesforce), billing platforms (e.g., Payfac, ISO), and ERP (e.g., NetSuite).
• Lead system integrations and automation initiatives to improve scalability, data integrity, and transparency.
• Evaluate and implement financial technology tools to streamline financial reporting and operations.
• Design and document robust internal controls and workflows across financial operations.

Team Leadership & Cross-functional Collaboration

• Lead and mentor a high-performing team.
• Partner with Sales, Customer Success, Legal, and RevOps to support growth and expansion of the product portfolio, including optimizing contracting flow, invoicing accuracy, and collections efficiency.
• Serve as a key liaison between Finance and other operational departments.

Strategic Impact

• Drive operational readiness for scaling efforts (e.g., new products, pricing models, international expansion).
• Provide strategic insights into cash management, working capital, and operational efficiency.
• Support audit readiness and compliance initiatives.

Requirements

• 8–12 years of progressive experience in revenue and accounting operations, including leadership roles in a SaaS or technology company.
• CPA, or equivalent financial management qualification.
• Deep understanding of SaaS business models, including subscription billing, ARR/MRR, usage billing, and deferred revenue.
• Hands-on experience with ERP and billing systems (e.g., NetSuite Suitebilling, Payfac, ISO).
• Strong data analysis skills, including experience working with large data sets and turning operational data into actionable insights.
• Proven success leading and scaling teams and systems in a fast-paced environment.
• Solid understanding of ASC 606.
• Strong ownership, urgency, and drive.
• Strong leadership skills and ability to collaborate and build relationships across organizations.
• Must be located in the Eastern or Central Timezone.

Preferred Qualifications

• Experience in venture-backed or PE-backed growth environments.
• Prior involvement in system implementations or IPO readiness projects.

Compensation & Benefits

• Not specified in the provided job description.

Location

• Eastern or Central Timezone