Overview
A Revenue Manager position is available on a Corporate Operations team, working remotely within Eastern Standard Time (EST) hours. This role is responsible for leading revenue operations including customer billing, accounts receivable, collections, contract administration, and revenue reporting. The position manages the entire revenue cycle, ensuring accurate invoice generation through Bullhorn One, integration with NetSuite ERP, and timely collections per contractual terms. Leadership of Billing and Accounts Receivable teams is required, along with collaboration across Sales, Operations, Payroll, Treasury, and Accounting departments to support financial reporting and customer service.
Responsibilities
- Lead and develop Billing and Accounts Receivable teams through coaching, performance management, and process improvements.
- Oversee end-to-end customer billing using Bullhorn One, ensuring accuracy, timeliness, and compliance with contracts.
- Manage billing transaction integration between Bullhorn One and NetSuite ERP, monitoring interfaces and resolving exceptions.
- Review and interpret customer contracts, Statements of Work (SOWs), purchase orders, pricing schedules, and billing requirements to ensure correct invoicing and revenue recognition.
- Administer negotiated rates, rebates, credits, and contractual volume discount programs.
- Maintain Project ID governance to support accurate billing, revenue recognition, and management reporting by customer, industry, department, and business unit.
- Oversee accounts receivable and collections activities including aging analysis, dispute resolution, credit management, and recommendations for bad debt reserves or write-offs.
- Produce and analyze revenue, sales, billing, and accounts receivable reports to support operational and financial decisions.
- Partner with Accounting during monthly close to ensure revenue activity is complete, accurate, and properly reflected in the general ledger.
- Maintain integrity of customer master data, billing configurations, pricing information, and system controls.
- Identify and implement process improvements, automation opportunities, and internal controls to enhance revenue cycle efficiency and accuracy.
- Support internal and external audits by providing revenue-related documentation, analyses, and contract support.
- Collaborate with Sales, Operations, Payroll, Treasury, IT, and Executive Leadership to resolve revenue cycle issues and improve business processes.
- Lead continuous improvement initiatives leveraging technology, automation, and best practices to optimize revenue cycle performance and support growth.
- Perform other duties as assigned.
Requirements
- Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- CPA certification preferred.
- Minimum seven years of progressive experience in revenue accounting, billing, accounts receivable, or revenue operations.
- Previous supervisory or management experience required.
- Experience in staffing, consulting, or professional services industry preferred.
- Experience with Bullhorn One, NetSuite ERP, or similar enterprise systems preferred.
- Strong understanding of customer contract administration, revenue operations, billing processes, and accounts receivable management.
- Advanced Microsoft Excel and financial reporting skills.
- Excellent analytical, organizational, problem-solving, and leadership abilities.
- Strong written and verbal communication skills with ability to collaborate across multiple departments.
Key Competencies
- Revenue Operations
- Contract Administration
- Customer Billing
- Accounts Receivable Management
- Collections Strategy
- Revenue Reporting & Analytics
- Project ID Governance
- Volume Discount Administration
- Financial Systems Integration
- Internal Controls
- Process Improvement
- Team Leadership
- Customer Relationship Management
- Cross-Functional Collaboration
Compensation & Benefits
- On Target Earnings: $120,000 - $130,000 annually
Location
- Remote position requiring work within Eastern Standard Time (EST) hours