Revenue Operations Accountant

Overview

Revenue Accounting owns the order-to-cash process, ensuring customers are billed accurately and that revenue and accounts receivable are reflected correctly across financial systems. This role supports the operating layer of order-to-cash—turning signed customer agreements into accurate billing configurations, invoices, reconciliations, and financial records.

Responsibilities

• Review closed-won contracts and order forms to validate pricing, service dates, billing terms, minimum commitments, and other commercial details
• Configure customer billing arrangements accurately and on time
• Run and support monthly customer invoice cycles
• Reconcile invoice data between billing systems and NetSuite, investigating discrepancies, missing activity, and duplicate or incorrect charges
• Process billing adjustments, contract changes, and credit memos; reconcile approved changes across NetSuite and the internal billing system
• Resolve billing questions from GTM and other partner teams, including participation in the billing team internal support-channel rotation
• Support month-end close through billing and AR reconciliations, adjustment files, journal-entry support, and variance analysis
• Maintain documentation and provide audit support for key billing activities
• Partner with GTM, Engineering, Legal, and BizOps to resolve billing issues
• Identify and help implement process, control, and automation improvements

Requirements

• 2–5 years of experience in billing, order management, revenue operations, accounts receivable, accounting operations, or a related order-to-cash function
• Bachelor’s degree in Accounting, Finance, Business, or a related field
• Experience in a SaaS, software, fintech, or other complex B2B billing environment
• Experience reviewing commercial contracts, order forms, or customer billing terms
• Experience supporting customer invoicing, reconciliations, or billing adjustments
• Strong spreadsheet and data-reconciliation skills, with strong attention to detail and the ability to identify and resolve discrepancies
• Strong judgment, ownership, and organizational skills
• Clear written and verbal communication, and ability to collaborate with finance and non-finance partners
• Ability to manage recurring deadlines in a fast-paced environment

Preferred Qualifications

• Experience with NetSuite and Salesforce
• Public accounting / Big Four experience
• Familiarity with usage-based billing, revenue recognition, and month-end close procedures
• Experience improving or automating finance and billing processes

Compensation & Benefits

• Compensation Range: $105K - $120K
• Additional compensation in the form(s) of equity and/or commission are dependent on the position offered
• Comprehensive benefit plan including medical, dental, vision, and 401(k)
• Pay is based on factors such as scope and responsibilities of the position, candidate’s work experience and skillset, and location. Pay and benefits are subject to change at any time

Location

San Francisco, with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam