Revenue Operations Manager

Overview

A global data-driven solutions provider is seeking a Revenue Operations Manager to build and maintain systems, processes, and reporting infrastructure supporting go-to-market teams. This role will ensure accurate pipeline visibility, deliver reliable revenue forecasts, and provide leadership with actionable intelligence to support decision-making. The position acts as a key operational bridge between the Partner channel and Growth function, driving operational efficiency, improving data quality, and strengthening forecasting capabilities as the organization scales.

Responsibilities

• Serve as the business owner of Salesforce by configuring fields, stages, workflows, and reports aligned with business operations
• Manage the revenue technology stack, including CRM, marketing automation, and sales engagement tools
• Lead evaluation, implementation, and integration of tools to enhance team productivity and data quality
• Configure systems to support reporting needs and operational workflows
• Run recurring forecasting processes, including weekly pipeline reviews with commercial leadership, bi-weekly forecast submissions to Finance, and monthly close-out summaries comparing forecast to actuals
• Establish clear deal inspection criteria to improve forecast accuracy as a tracked metric
• Build and maintain bottom-up and top-down forecasting models translating CRM pipeline data into reliable near-term and long-term revenue projections
• Identify, flag, and correct forecast errors proactively
• Partner with Finance and commercial leadership on go-to-market planning and revenue performance analysis
• Develop end-to-end reporting infrastructure to provide leadership with accurate, real-time data on pipeline health, stage progression, and conversion trends
• Lead development of sales enablement materials, process documentation, and training supporting global go-to-market initiatives
• Implement scalable sales processes across the customer lifecycle, from lead generation through renewal and expansion
• Continuously evaluate and improve workflows to reduce friction and improve conversion rates at each funnel stage
• Support territory planning, capacity modeling, quota setting, and compensation plan design
• Own data management practices including field standardization, record hygiene, deduplication, and data governance policies
• Drive CRM adoption and behavior change across the commercial team through manager accountability, rep enablement, and demonstrating the value of clean data

Requirements

• Bachelor's degree
• 5 to 7 years of progressive experience in Revenue Operations, Sales Operations, or related commercial operations function
• Hands-on experience building processes, owning systems, and producing reporting end-to-end
• Proven track record owning RevOps processes, systems, and reporting in a high-growth environment
• Exceptional expertise in Salesforce administration and reporting; professional certifications highly desirable
• Proficiency in BI tools such as Tableau or Looker and advanced Excel or Google Sheets skills
• Strong analytical background with emphasis on revenue forecasting and pipeline analysis
• Ability to build and maintain forecasting models and produce executive-level reporting linking pipeline data to revenue outcomes
• Experience quantifying and tracking forecast accuracy improvements over time
• Solid understanding of revenue metrics including APV, NRR, churn, pipeline conversion rate, utilization, LTV, and CAC
• Proven ability to work cross-functionally and influence stakeholders at all levels without direct authority
• Experience leading complex, cross-functional projects and driving organizational change
• Ability to manage multiple priorities and deliver results in a fast-paced, evolving environment
• Experience with marketing automation or sales enablement tools is a plus
• Experience with HubSpot administration is a plus

Compensation & Benefits

• Base salary range: $100,000 - $130,000, depending on experience and qualifications
• Healthcare coverage: Medical, vision, and dental insurance with 90% of individual premiums and 50% of dependent premiums covered
• Retirement benefits: 401(k) plan with employer match (100% on first 3% deferred, 50% on next 2%)
• Income protection: Employer-paid short-term disability, long-term disability, and life insurance
• Paid leave: 12 weeks of paid parental leave
• Flexible paid time off policy and generous holiday schedule following the federal calendar
• Additional perks include monthly cell phone reimbursement, firm-wide social events, Employee Assistance Programs (EAP), health and wellness initiatives including gym membership programs and virtual health consultations, and discounted employee-paid pet insurance

Location

This is a fully remote position for US-based personnel, with a preference for candidates able to work Eastern Time or Central Time hours.