Overview
This role supports the execution side of a global sales compensation program. The Sales Compensation Analyst Contractor will sit within Revenue Operations, reporting to the Director of Sales Operations, and partner with Sales, Customer Success, Finance, and Legal to ensure compensation plans are built correctly, payouts run on time, and stakeholders receive clear answers.
Responsibilities
- Own the monthly commission close in CaptivateIQ: validate inputs, calculate payouts, investigate variances, and package results for Finance approval on a fixed calendar.
- Maintain the payee roster, plan assignments, hierarchies, and quota records in CaptivateIQ as people, territories, and plans change.
- Build, configure, and test compensation plans in CaptivateIQ for approved designs spanning new and evolving roles and business units.
- Produce quota letters and compensation agreements from approved templates; manage DocuSign routing, tracking, and filing through to full execution.
- Build cost models, payout scenarios, and rep-level summaries from approved plan designs to support leadership review.
- Reconcile compensation data across Salesforce, CaptivateIQ, and historical quota worksheets, resolving data quality issues at the source.
- Maintain and automate the master quota workbook, including new hires, variable changes, start dates, currencies, version control, and a change log.
- Provide first-line support for rep and manager questions on plan mechanics, statements, and payouts; escalate design and policy questions to the Director of Sales Operations.
- Write and maintain runbooks covering monthly close, plan and payee setup, known issues, and testing checklists.
- Partner with Finance on payout approval and accruals, and support Legal and outside counsel reviews of plan terms and international requirements.
- Coordinate with the CaptivateIQ implementation partner on complex configuration work.
Required Qualifications
- 4+ years owning sales compensation administration end to end in a B2B company.
- Hands-on CaptivateIQ experience, including plan configuration, payee setup, testing, and running live payout cycles.
- Advanced Excel modeling skills, including complex formulas, scenario modeling, and large data sets.
- Salesforce data fluency, including reports, opportunity and booking data, and reconciling CRM records to the compensation system.
- Experience producing plan documents, terms and conditions, and quota letters, and managing e-signature workflows in DocuSign or a similar platform.
- Strong attention to detail, with the ability to balance speed and accuracy against a fixed close calendar.
- Clear written communication, including the ability to document processes in runbooks that others can follow.
- Ability to work independently with limited supervision and to escalate the right questions at the right time.
Preferred Qualifications
- Experience administering multi-country compensation plans, including currency handling and local requirements across the US, Middle East, and Europe.
- Experience with split credit structures, multiparty sales teams, and overlay roles.
- Exposure to partner or channel compensation.
- Experience supporting a full annual plan launch cycle, from design sign-off through distribution and acknowledgment.
- Experience in a startup or high-growth environment.
Compensation & Benefits
For U.S. based candidates: Starting base salary range for this role varies by location, experience, skills, and qualifications. In addition to base salary, this role will also be offered equity and subsidized benefits (details available upon request).
Geographic pay structure based on cost-of-labor markets:
- Tier 1 (e.g., SF Bay Area, NYC, Seattle): $48.65 – $60.82 hourly
- Tier 2 (most U.S. metro areas): $42.31– $52.88 hourly
- Tier 3 (other cities): $40.19 - $50.24 hourly
Final compensation will be determined by experience, scope, and level, and may vary from the posted range.
Benefits:
- Medical, dental, and vision (subsidized cost)
- Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
- Retirement plan options, including 401(k) and Roth 401(k)
- Unlimited paid time off (PTO)
- 14 paid company holidays per year
- Competitive base salary and equity
Location
Remote-based on the continental US.
Engagement
- Part-time contract engagement of approximately 190–250 total hours from October 2026 through January 2027.
- Average of 12–16 hours per week, with higher activity in late October and across January.
- Scope concentrates around the monthly close calendar, two plan rollouts, and FY28 plan build preparation.
- Optionality for an extended contract or full-time role for strong performance.