Sales Strategy & Operations Analyst

Overview

This role provides strategic analysis to identify and evaluate business trends. Responsibilities include building models, reviewing reporting, and making recommendations to increase supply and drive overall growth. The work spans strategic initiatives (such as redesigning and optimizing Sales models, and recommending headcount and opex investments) as well as operational and tactical execution (such as setting goals, driving plan implementation, and ensuring effective reporting). The analyst will collaborate cross-functionally with Sales, marketing, operations, product, engineering, business operations, and BD to improve the productivity of the sales organization.

Responsibilities

• Drive special projects and provide analytical support to senior Sales leaders
• Oversee Sales piloting and testing
• Manage cross-functional projects with Sales, partner management, operations, product, engineering, business operations, and BD to improve the merchant experience and achieve targets
• Develop, instrument, and maintain Sales Key Performance Indicators (KPIs), and support weekly, monthly, and quarterly reporting rhythms
• Evaluate business performance, diagnose root causes, and recommend data-driven actions
• Build models to evaluate the economics, value, and opportunity costs of strategic initiatives aimed at multiplying rep productivity
• Design initiatives to amplify team performance and productivity; partner with cross-functional teams to drive execution
• Define and manage the development of tools, systems, and processes used across merchant-facing teams
• Manage deal desk and pricing; drive agreement closure and ensure deal terms compliance
• Partner with leadership to develop go-to-market strategy, define resource needs, and manage resource allocation

Requirements

• 3+ years of experience in Sales Operations, FP&A, Business Planning and Analytics in a high growth, fast-paced environment
• Experience administering incentive compensation plans and quota allocation for multiple sales teams
• Demonstrated problem-solving, decision-making, and process-improvement skills
• Effective written, visual, and verbal communication skills (highly preferred)
• Experience analyzing data, tools, and reports to answer Sales questions
• Proficient in Excel and similar data analytics tools
• Strong attention to detail and ability to understand the core operations of Sales channels
• 4 Year College Degree required (Math, Finance, English, or Management Information Systems preferred)
• Experience working with Salesforce, Looker, Xactly, and Google Suite (highly preferred)

Preferred Qualifications

• Experience administering incentive compensation plans and quota allocation for multiple sales teams
• Experience with Salesforce, Looker, Xactly, and Google Suite
• Effective written, visual, and verbal communication skills
• 4 Year College Degree in Math, Finance, English, or Management Information Systems

Compensation & Benefits

• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid Parental Leave
• 9 Paid Company Holidays
• Flexible Time Off (with manager approval)

The expected salary range for this role is $70,000.00-$90,000.00. Starting pay is determined by factors including primary work location, skills, experience, market demands, and internal parity. Depending on role, employees may also be eligible for a bonus program, incentive pay, and benefits.

Location

• Primary work location is considered when determining starting pay.