Seasonal TurboTax Community Tax Expert - Online Writing Role

Posted Aug 26, 2026

Remote · California · Colorado · Hawaii · Illinois · Maine · Maryland · Massachusetts · New Jersey · New York · Ohio · Vermont · Virginia · Washington · District of Columbia Part Time

$27 – $58/hr

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Overview

This role supports TurboTax customers through written responses to tax and technical questions, helping customers complete their tax returns.

Work is performed remotely from home.

Responsibilities

Support TurboTax customers by providing high-quality written responses to tax and technical questions in the company’s online Community.
Produce accurate written content quickly while working toward defined quality and productivity goals.
Complete various other projects using effective writing skills.

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Qualifications

Active EA Certification, CPA, or JD (practicing attorney in taxation)
Minimum 2 years of recent experience preparing federal (individual Form 1040) and state income tax returns using professional tax software in a work environment
Additional experience with business returns is a plus (1120, 1120S, 1065, 1041)
Ability to write clearly and concisely using simple language to explain complex tax issues
Excellent use of the English language, including spelling and grammar
Ability to understand and interpret customers’ tax questions without seeing their tax return
Excellent critical thinking, problem-solving, and research skills
Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file management
Ability to work a full-time schedule (40 hours per week), flexible within five set days of the week