Senior Accountant (Managed Accounts Receivable)

Overview

This role manages accounts receivable for managed hotel properties, including guest and direct-bill ledgers. Responsibilities include monitoring receivables aging, collections follow-up, travel-agent commission activity, payment discrepancies and reconciliation between property management and payment systems.

Work Setup & Schedule

• Work setup: Work from home
• Schedule: Monday to Friday, 9:00 AM to 6:00 PM U.S. Eastern Time
• Holidays: U.S. corporate holiday calendar

Responsibilities

• Review hotel guest ledgers, accounts receivable ledgers, and direct-bill balances to identify unresolved items and collection risks.
• Monitor receivable aging; follow up on outstanding balances; resolve account allocation and payment discrepancies.
• Apply payments received in the PMS against the proper folios.
• Review direct-billing requests; coordinate account setup; retain appropriate approvals and documentation.
• Support weekly travel agent commission processing through TACS and relevant travel-program administration, including file uploads and supporting records.
• Reconcile property management system activity against the CorPay Extranet and research payment differences to resolution.
• Process or support CLC billing, invoicing, and payment application for assigned accounts.
• Work closely with property sales, finance, and operations teams on AR cleanup, payment disputes, and account-level requests.
• Oversee cash and credit card reconciliation, write-off, and balance sheet submissions for applicable revenue-related accounts; handle chargeback disputes.
• Maintain reconciliations, audit trails, and accurate updates for assigned AR portfolios.

Requirements

• At least 2 years of experience in accounts receivable, collections, direct billing, or account reconciliation supporting multiple business units.
• Ability to investigate ledgers, payment applications, and aging; explain discrepancies; communicate with operating teams.
• Solid Excel capability and experience with an ERP, AR, or property accounting platform.
• Strong organization, sound judgment, and attention to confidential financial information.

Preferred Qualifications

• Hospitality or managed-property AR experience.
• Experience with Opera PMS.
• Experience supporting direct billing approval workflows and travel-agent commissions.
• Experience with Airline or Cruise line AR workflows.

Compensation & Benefits

• Not specified in the provided job description.

Location

• Work from home (U.S. Eastern Time schedule).