Overview
The organization is seeking a Revenue and Billing GL Manager to oversee and improve the efficiency, accuracy, and GAAP compliance of Revenue Recognition, Billing, and Commission processes across the end-to-end Order to Cash workflow.
This role will lead the Billing and Revenue team, own key processes as the business scales, and partner cross-functionally to define and strengthen outstanding order-to-cash operations.
Responsibilities
- Lead the Billing and Revenue team and own/oversee the order-to-cash process, driving best practices and consistent execution across the organization
- Ensure Sales orders integrate properly and are successfully billed according to contract in a timely manner
- Partner with customer success on credit requests and related processes to support high customer success outcomes, including customer acceptance and credit processes
- Ensure revenue recognition and compliance with ASC 606, with revenue recognized in alignment with GAAP
- Serve as the accounting systems and process expert for order-to-cash; partner with Business Systems and IT, Revenue Operations, and Accounting stakeholders
- Review and ensure the accuracy of general ledger reconciliations related to:
- Revenue Recognition
- Deferred Revenue
- Unbilled Revenue
- Bad Debt Reserves
- Sales and VAT tax
- Reconcile transactions across Salesforce to Zuora Billing to Stripe and to the cash accounts
- Review journal entries, account reconciliations, and accruals
- Review commissions and develop automated processes to improve visibility and reporting timeliness to sales and customer success
- Review balance sheet reconciliations and investigate and resolve discrepancies in a timely manner
- Support preparation of consolidated financial statements and management reporting for related areas, including footnotes
- Ensure appropriate intercompany accounting, reconciliations, and eliminations across legal entities for revenue and billing processes
- Perform other duties as requested
Requirements
- Bachelor’s degree in Accounting or Finance
- CPA strongly preferred
- Hands-on experience with Zuora; strong preference for Zuora Billing
- 7+ years of progressive accounting experience, including meaningful general ledger and financial close responsibilities
- 2+ years of experience managing or leading accounting professionals
- Strong knowledge of U.S. GAAP and financial reporting principles
- Demonstrated experience managing monthly, quarterly, and annual close processes
- Strong understanding of revenue recognition, deferred revenue, audit support, balance sheet reconciliations, accrual accounting, intercompany accounting, and financial controls
- Experience working with financial accounting systems, particularly:
- Zuora Billing
- Zuora CPQ
- Revenue modules (RevPro)
- NetSuite GL
- Salesforce
- Experience with Salesforce integration to Billing and Billing implementations
- Advanced Excel or Google Sheets skills
- Strong analytical and problem-solving capabilities with exceptional attention to detail
- Ability to manage multiple priorities and consistently meet deadlines in a fast-paced environment
- Strong written and verbal communication skills
Preferred Qualifications
Compensation & Benefits
- Retirement plan matching up to 3.5% of your salary
- Options for health, dental, vision, disability, and life insurance
- Flexible vacation time
- Life and work balance
- Collaborative work environment with the freedom and opportunities of a startup culture
- Global, remote-first company that encourages occasional team get-togethers
Location
- Global, remote-first company (occasional team get-togethers)
Travel
- Minimum 5–10% travel required for everyone; 25% for sales/CX/events roles