Senior Analyst, Contracts and Chargebacks

Overview

Under general supervision of the designated Supervisor of Contracts & Chargebacks, this role maintains the contract management database system and ensures timely, accurate reconciliation of supplier and customer chargeback submissions.

This is a fully remote position.

Responsibilities

• Maintain timely updates of all contract pricing and membership information in the contract management database system.
• Maintain exception reports that analyze pricing and membership information.
• Work with distribution centers to troubleshoot contract discrepancies and update membership and pricing information.
• Communicate effectively with customers, suppliers, and external partners to resolve inquiries in a timely manner.
• Use dashboards to identify, compare, and reconcile information within contracts.
• Analyze variance contracts returned by supplier.
• Perform analysis of contract discrepancies: identify the source of the issue and determine appropriate action to resolve it.
• Identify sources of issues in contracts, research them, and communicate findings to team supervisors.
• Reconcile chargebacks according to approved guidelines.
• Communicate effectively using chargeback terminology with team supervisors.
• Maintain frequent contact with suppliers to address payment issues.
• Manage the Chargeback Accounts Receivable portfolio for suppliers.
• Ensure timely collection of monies due from suppliers and meet aging goals as planned by senior management; minimize write-off dollars.
• Be willing to work overtime hours as needed to meet departmental objectives.
• Support Electronic Data Interchange (EDI) technology projects for suppliers, as required.
• Provide status updates to the supervisor and other team members.
• Communicate across workstreams and discuss observations with the supervisor.
• Assist and support department managers in preparing for meetings.
• Maintain positive, professional working relationships with associates and management.
• Comply with all appropriate policies, procedures, and regulations.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in accounting, finance, or a related field, or equivalent experience required.
• Minimum of two (2) years of related experience.

Preferred Qualifications

• Understanding of Contracts & Chargebacks is desirable.
• Proficiency in Microsoft Office (Word, Excel, and Power BI).
• Expertise in SAP is desirable.

Compensation & Benefits

• Full time
• Salary Range: $52,000 - 81,620
  • This salary range reflects a national average; the actual range may vary based on locale. In Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois state-specific locations, ranges may be up to 10% lower than the minimum salary range and 12% higher than the maximum salary range.

Benefits include medical, dental, and vision care, plus a comprehensive suite of benefits focused on physical, emotional, financial, and social wellness. Additional support may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. The role also includes training programs, professional development resources, and opportunities such as mentorship programs, employee resource groups, and volunteer activities.

Equal Employment Opportunity / Accommodations

The employer is committed to equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.

Reasonable accommodations are available for individuals with disabilities during the employment process, consistent with legal requirements.