Senior Analyst, Contracts and Chargebacks

Overview

Under general supervision of the designated Supervisor of Contracts & Chargebacks, this Contract & Chargebacks Senior Analyst role is responsible for maintaining the contract management database system and ensuring timely and accurate reconciliation of Supplier and Customer chargeback submissions.

This is a fully remote position.

Responsibilities

• Maintain timely updates of all contract pricing and membership information in the contract management database system.
• Maintain exception reports analyzing pricing and membership information.
• Work with distribution centers to troubleshoot contract discrepancies and update membership and pricing information.
• Communicate effectively with customers, suppliers, and external partners to resolve inquiries in a timely manner.
• Use dashboards to identify, compare, and reconcile information within contracts.
• Analyze variance contracts returned by suppliers.
• Perform analysis of contract discrepancies: identify the source of the issue and determine the appropriate action to resolve it.
• Identify the source of and research issues in contracts; communicate findings to team supervisors.
• Reconcile chargebacks in accordance with approved guidelines.
• Communicate using Chargeback terminology with team supervisors.
• Maintain frequent contact with suppliers to address payment issues.
• Manage the Chargeback Accounts Receivable portfolio for suppliers.
• Ensure timely collection of monies due from suppliers and meet aging goals as planned by senior management; minimize write-off dollars.
• Be willing to work overtime hours, as needed, to meet departmental objectives.
• Support Electronic Data Interchange (EDI) technology projects for suppliers, as required.
• Provide status updates to the supervisor and other team members.
• Coordinate communication across workstreams.
• Discuss observations during interactions with the team supervisor.
• Assist and support department managers in preparing for meetings.
• Maintain and promote positive, professional working relationships with associates and management.
• Comply with all appropriate policies, procedures, and regulations.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in accounting, finance, or a related field, or equivalent experience required.
• Normally requires a minimum of two (2) years of related experience.

Skills & Knowledge

• Understanding of Contracts & Chargebacks is desirable.
• Proficiency in Microsoft Word, Excel, and Power BI.
• Expertise in SAP is desirable.
• Strong written and verbal communication skills.
• Excellent interpersonal skills.
• Attention to detail; ability to work independently in a dynamic environment.
• Self-motivated and goal-oriented; able to thrive in a fast-paced environment.
• Strong analytical skills; ability to analyze data and situations.
• Ability to perform tasks with a high degree of accuracy; thorough and organized.
• Ability to assimilate and summarize information in an appropriate context.
• Commercial business acumen; ability and willingness to be hands-on.
• Experience collaborating with multi-disciplinary, diverse, dynamic teams with varying levels of responsibility.
• Resourcefulness in pursuing or recommending new ideas and/or procedures.
• Knowledge of accounting practices and principles.

Compensation & Benefits

• Full-time role.
• Salary range: $52,000 - 81,620.
  • This salary range reflects a National Average for this job. The actual range may vary based on locale.
  • Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Benefits may include:

• Medical, dental, and vision care.
• Backup dependent care, adoption assistance, infertility coverage, family building support.
• Behavioral health solutions.
• Paid parental leave and paid caregiver leave.
• Training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, and volunteer activities.

Location

• Fully Remote