Senior Billing Specialist

Overview

This role is responsible for managing and processing billing activities for clients, including handling invoices, reconciling payments, and addressing billing issues and inquiries. You will coordinate with client payroll deduction specialists to support smooth transitions from implementation to post-implementation maintenance and maintain accurate reporting throughout the client lifecycle.

Responsibilities

• Coordinate information with Client Payroll Deduction Specialists to ensure a seamless transition from implementation to post-implementation maintenance.
• Maintain consistent client contact throughout the post-implementation process to ensure accuracy of:
  • change reports
  • list bills
  • payment reconciliation summary reports
• Research moderately complex billing inquiries with a focus on timely and optimal resolution.
• Participate in payroll deduction issue resolution and assist with client suspense account reconciliation.
• Analyze data and collaborate with internal and external partners to obtain necessary information to complete requests (e.g., bills, check requests, change reports, reconciliation summaries).

Minimum Requirements

• High School Diploma or GED
• 4–6 years of related experience

Compensation & Benefits

• Compensation range: $23.49 - $33.94 per hour
• Final salary offer will be determined based on location, qualifications, experience, skill set, and other relevant factors.
• Bonus eligibility: This position may also be eligible for bonus.

In addition to compensation, the benefits package includes:

• Health, dental, and vision insurance
• Life insurance
• FSA and HSA
• 401(k) plan
• Employee Assistant Program
• Back-up Care for Children, Adults and Elders
• Health and wellness initiatives
• Wellness program that enables employees to participate in health initiatives to reduce insurance premiums

Location

Lake Forest, Illinois

Equal Opportunity

The employer is an equal opportunity employer, including disability and protected veteran status.