Senior Consultant, Performance Improvement

Overview

Performance Improvement (PI) practice within the organization’s Strategic Advisory Services (SAS) helps healthcare organizations address challenging strategic, clinical, and operational problems across the healthcare ecosystem.

PI project teams deliver quality work by performing tasks such as building data analyses, gathering requirements, mapping workflows, designing use cases, and researching changes impacting the healthcare industry. This role supports and leads these efforts across strategic, financial, patient experience, and technical solution areas to improve wellness and care.

Responsibilities

• Partner with PI team members to implement advisory solutions and communicate the value of the solution throughout the client engagement.
• Collaborate with project leadership to develop and maintain project management artifacts, including workplans, status reports, and decision and risk logs.
• Create complex analytical models to drive solutions to complex healthcare problems.
• Develop detailed financial analysis, statistical reports, visualizations, and presentations for internal review and client review.
• Facilitate client interviews and meetings.
• Conduct detailed analyses to identify improvement opportunities and develop implementation recommendations.
• Consistently deliver high-quality, client-ready work products.
• Contribute to practice knowledge, including tool development.
• Develop and update work plans, issue logs, status reports, and related initiative trackers.
• Review and validate analyses and client deliverables before submission.
• Complete quality reviews on team member work products prior to delivery to client personnel, validating findings and observations and corroborating process improvement and analytic activities.
• Mentor junior resources.
• Support practice standards and expectations for delivery and conduct.

Requirements

Education & Industry

• Bachelor’s degree required, with a preference in data sciences, finance, business, healthcare administration or related field.
• 4+ years of experience in the healthcare industry (e.g., healthcare organization, consulting), preferably within hospital administration (e.g., finance, supply chain, HR, decision support, informatics) or revenue cycle (e.g., registration/patient access, HIM, coding, revenue integrity or billing/follow-up/denials management).

Professional Attributes

• Strong communication skills, including the ability to listen effectively, speak to groups, and drive client meetings.
• Collaborative work style across business, technical, and clinical resources.
• Creativity and critical thinking for complex problem-solving.
• Strong presentation development skills, including translating data to information, identifying themes, and storyboarding.
• Ability to work independently and within a team environment.
• Ability to balance multiple assignments simultaneously.
• Strong attention to detail and the ability to pivot based on changing priorities.

Core Software Skills

• Strong expertise using Microsoft Office products.
• Preferred experience with EMR (e.g., Epic, Cerner, Meditech) or ERP solutions (e.g., Oracle, Infor, Workday).
• Demonstrated knowledge using some of the following tools:
  • GenAI assistants (CoPilot)
  • Analytical tools (PowerBI, Tableau)
  • Programming languages (SQL, Python)

Preferred Qualifications

No additional preferred qualifications were specified beyond the education and industry preferences noted in the requirements.

Compensation & Benefits

• Compensation Range: $122,500-$210,800

Location

• No location details were provided.

Additional Information

• Travel: up to 20% of the time.