Senior Coordinator, Revenue Cycle Management – Cash Application

Overview

This role involves managing the accurate recording, application, and reconciliation of incoming customer payments to maintain up-to-date accounts receivable and support strong cash flow within a healthcare revenue cycle management environment. The position focuses on processing daily cash, resolving payment discrepancies, researching unapplied funds, and collaborating with internal teams to ensure clean and reliable financial records.

Responsibilities

• Enter and post insurance and customer payments to the appropriate accounts
• Use insurance-specific websites to locate Explanation of Benefits (EOBs) and remittance details for accurate payment posting
• Obtain lockbox and Electronic Funds Transfer (EFT) information from the bank
• Reconcile payments posted in customer accounts with bank deposits
• Research and post zero-dollar remittances
• Participate in ERA/EFT conversion for payers not currently enrolled
• Research unresolved cash to post to the correct accounts
• Manage a missing check log to locate checks received or lost in transit

Requirements

• 3-6 years of relevant experience preferred
• High School Diploma, GED, or equivalent work experience preferred
• Strong knowledge of Microsoft Excel
• Ability to work independently and collaboratively within a team environment
• Ability to multi-task and meet tight deadlines
• Excellent problem-solving skills
• Strong communication skills
• Competency with computer systems, software, and 10-key calculators

Preferred Qualifications

• In-depth knowledge in technical or specialty area related to revenue cycle management
• Ability to apply advanced skills to resolve complex problems independently
• Capability to modify processes to resolve situations
• Experience working independently within established procedures with general guidance on new assignments
• Ability to provide general guidance or technical assistance to less experienced team members

Compensation & Benefits

• Anticipated hourly range: $16.75 - $21.75 per hour
• Bonus eligible: No
• Benefits include:
  • Medical, dental, and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401(k) savings plan
  • Access to wages before payday with flexible pay options
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-life resources
  • Paid parental leave
  • Healthy lifestyle programs

Additional Information

• Application window anticipated to close on 07/17/2026; early application is encouraged
• Pay is determined by multiple factors including geographic location, education, experience, skills, and internal pay equity
• Candidates who are returning to work, people with disabilities, those without a college degree, and veterans are encouraged to apply
• The employer supports an inclusive workplace valuing diversity of thought, experience, and background and is an Equal Opportunity/Affirmative Action employer
• All qualified applicants will receive consideration without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status, or any other protected status by federal, state, or local law.