Overview
This role supports strategic and financial decision-making for a Fiber-to-the-Home (FTTH) consumer business. The Senior Manager, FP&A leads financial modeling, forecasting, capital allocation analysis, and performance insights to optimize unit economics, guide investment decisions, and support disciplined growth in a capital-intensive, subscription-based environment. The position collaborates closely with executive leadership, commercial, operations, and network teams to drive efficient capital deployment and long-term value creation.
Responsibilities
- Lead financial modeling and investment analysis to support pricing strategy, product packaging, churn reduction initiatives, fiber network expansion, overbuilds, and infrastructure upgrades.
- Build and maintain models to evaluate capital allocation decisions using methodologies such as net present value (NPV), internal rate of return (IRR), payback period, and cohort-based analysis.
- Support capital allocation decisions across competing priorities, including footprint expansion, penetration improvement, retention investment, and infrastructure deployment.
- Incorporate key FTTH business drivers into financial planning and analysis, including penetration, take rate, ARPU, churn, margin, and cost to serve.
- Evaluate market-level fiber builds by cohort, including ramp curves, saturation assumptions, and long-term margin profiles.
- Conduct scenario and sensitivity analysis to assess investment risk, return trade-offs, and business performance outcomes.
- Own Customer Lifetime Value (CLV) modeling across FTTH sales channels to evaluate acquisition efficiency, payback periods, and long-term profitability.
- Lead Cost per Gross Add (CPGA) analysis across products, channels, and geographies, including cost drivers such as marketing, commissions, installation, promotions, and subsidies.
- Identify opportunities to improve acquisition efficiency while maintaining subscriber quality and long-term value creation.
- Lead annual budgeting, forecasting, and long-range planning for the FTTH consumer segment using driver-based assumptions tied to subscriber growth, penetration, churn, ARPU, and capital deployment.
- Partner cross-functionally to align financial plans with operational execution and business priorities.
- Track actual performance against plan, identify key variances, and provide actionable recommendations to improve financial and operational outcomes.
- Analyze key FTTH business metrics and translate operational drivers into financial outcomes and strategic implications.
- Prepare and present executive-level materials to support pricing, growth, capital allocation, and investment decisions.
- Perform other duties as assigned.
Requirements
Education & Experience
- Bachelor’s degree in Finance, Accounting, Economics, Business, or a related field required.
- 6–10+ years of experience in FP&A, corporate finance, strategic finance, or related financial analysis roles.
- Experience in investment banking, private equity, or top-tier management consulting strongly preferred.
- Experience supporting capital-intensive, subscription-based, telecommunications, fiber, or similar industries preferred.
Skills & Competencies
- Strong understanding of capital allocation, unit economics, and return-based decision frameworks.
- Advanced financial modeling skills with expert-level proficiency in Microsoft Excel.
- Experience building financial models incorporating NPV, IRR, payback period, sensitivity analysis, and cohort-based analysis.
- Strong analytical and problem-solving skills, with the ability to synthesize complex analyses into clear, actionable insights.
- Ability to translate operational drivers such as churn, penetration, pricing, and ARPU into financial outcomes and recommendations.
- Strong business judgment and ability to balance analytical rigor with practical decision support.
- Excellent written and verbal communication skills.
- Proven ability to present to senior executives and influence decision-making across cross-functional stakeholders.
- Strong collaboration skills and ability to partner effectively with executive leadership, commercial, operations, and network teams.
Preferred Qualifications
- Experience in telecommunications, fiber, broadband, or other subscription-based businesses.
- MBA or other advanced business degree preferred.
- Experience supporting consumer growth businesses, capital planning, or infrastructure investment decisions.
- Experience with executive-level financial presentations and board-quality analysis.
Work Conditions
- Remote office environment with regular use of a computer and standard office equipment.
- Occasional travel or in-person meetings may be required based on business needs.
- Standard business hours apply; additional hours may be required during budgeting, forecasting, planning cycles, or major strategic initiatives.
Compensation & Benefits
- Competitive compensation package.
- Comprehensive benefits including medical, dental, vision, and life insurance.
- Employee assistance program.
- 401(k) plan with company match.
- Various voluntary benefits.
Location
- Headquarters located in Charlotte, NC, with hybrid and remote work options depending on role and business needs.
- Preference for hiring talent in the Charlotte area to support a hybrid workforce model.