Overview
This role involves serving as a Senior Implementation Consultant (Payroll), partnering with clients to successfully implement HCM products and services. The position combines analytic and project management skills with the ability to simplify complex information, creating strong onboarding experiences for each implementation.
Responsibilities
- Partner with clients to understand business needs and build long-term trust by analyzing existing systems, interface requirements, and business processes.
- Collaborate across teams by staying informed on HCM capabilities, new product features, and functionality challenges across work streams; ask questions and coordinate with members of the client project team, sales, and client service.
- Advise and implement solutions by recommending and implementing appropriate options based on client needs and integrating new processes, tools, and approaches as part of the onboarding.
- Drive best practices and continuous improvement by participating in process improvement initiatives and finding new ways to enhance the client experience.
Requirements
- At least 5 years of experience working in an implementation or business consulting environment.
- At least 2 years of experience working in Payroll.
- Strong client relationship skills, including the ability to influence and guide clients to the best solution to resolve their needs.
- Ability to recognize project risks and proactively partner with the team to document and mitigate.
- Demonstrated learning agility and critical thinking, applying best-practice concepts and experience in new implementation situations.
- Excellent analytical, time management, and communication skills (verbal and written).
Required (stated)
- A college degree is great but not required.
- Other acceptable experiences could include Experience noted above, OR Military Experience.
Preferred Qualifications
- Industry expertise applied through in-depth client consultation, including applying Payroll best practices.
- Ability to maintain focus and work effectively with multiple demands.
- Comfort working independently to provide client solutions and as part of a team to complete implementation tasks.
- Comfortable working in a performance-based, structured environment while demonstrating high ethical standards.
- Proficiency in the latest web technologies, with working knowledge of various operating systems.
- Proficiency using Microsoft Office, FinancialForce, etc.
- Highly-recognized professional certifications such as PMP, PgMP, PHR, SPHR, CCP, CBP, HCS.
Compensation & Benefits
- Base pay: USD $69,300.00 - USD $129,200.00 / Year*
- Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
- Some positions may include additional compensation in the form of bonus, equity or commissions.
- Benefits may include: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more.
Location
Base salary offers may vary based on location, skills, and relevant experience.