Senior Manager, Credit & Collections

Overview

The organization is seeking a Senior Manager, Global Credit and Collections to establish sound, constructive global credit policies and practices and oversee credit operations. This role supports sales growth, contributes to company profit, enhances customer stability, and helps ensure prompt turnover and protection of the accounts receivable investment.

This position is remote eligible.

Responsibilities

• Establish and maintain constructive, progressive global credit policies and practices in accordance with corporate guidelines; interpret approved policies and ensure compliance across stakeholders.
• Periodically review activities of the global credit organization and recommend an organizational structure suited to achieve its objectives.
• Approve staff-recommended changes for subordinate elements of the global credit organization based on operating requirements and current conditions.
• Provide oversight, guidance, and support to improve effectiveness of the global credit function while supporting local finance and commercial organizations.
• Monitor and report on global DSO, accounts receivable, and collections targets; oversee initiatives to reduce delinquency.
• Keep corporate management informed on the accounts receivable portfolio status, DSO/receivables forecasts, adequacy of bad debt reserves, and special purpose activities.
• Exercise prudent control and good judgment to improve customers’ sales potential while protecting accounts receivable investment; interact effectively with customers, local management, and regional credit personnel to minimize bad debt losses.
• Provide facilities, oversight, and guidance for gathering and maintaining sufficient, reasonably up-to-date customer information to support credit decisions for individual orders and accounts as a whole.
• Ensure periodic credit reviews, monitoring, and credit limit setting align with sales objectives while preserving company assets.
• Monitor credit decisions for compliance with Corporate Policy.
• Coordinate with local management and regional credit management on customer collections and oversee region requests for changes to customer credit lines, including review and approval coordination.
• Annually review finance policies related to global credit management and recommend updates to ensure adequate operational controls and compliance with applicable laws and regulations.
• Ensure global credit management processes and procedures are executed in accordance with corporate policies and are controlled and documented per Sarbanes-Oxley requirements.
• Perform other work-related duties as assigned.

Requirements

• Bachelor’s degree required in finance, business administration or related field.
• Minimum 8 years of credit management, treasury, or finance experience.
• Experience leading international operations.
• Strong analytical skills; ability to make quick/calculated decisions.
• Ability to work effectively both in a team environment and independently.
• SAP experience.
• Proficiency with PC tools (Word, Excel, PowerPoint).
• Outstanding verbal and written communication.
• This position is not currently eligible for visa sponsorship.

Preferred Qualifications

• S4Hana
• MBA

Compensation & Benefits

• Salary range: $120,000 to $150,000
• Bonus eligible
• Comprehensive benefits package including medical, dental, vision, life, and disability insurance; 401(k) plan; employee assistance program; Employee Stock Purchase Plan; paid time off (including sick time); and paid holidays.
• Benefits are non-contractual, and may be amended, terminated, or enhanced.

Work Location / Work Environment

• Remote eligible.
• Physical demands: no strenuous physical activity; occasional light lifting of files and related materials.
• Work pattern: approximately 30% of time in meetings, working with the team, or talking on the phone; approximately 70% at a desk on a computer conducting analytical work.
• Travel: minimal travel required, including airplane, automobile travel, and overnight hotel.

Key Working Relationships

• Internal partners: customer service, treasury and IT; across functions and departments.
• External partners: auditors; customers and distributors; federal government.

Equal Opportunity

The employer is an equal opportunity employer and is committed to ensuring individuals, including individuals with disabilities, have an opportunity to apply for positions they are interested in and qualify for without regard to protected characteristics. Reasonable accommodations are available for qualified individuals where needed to perform job duties.