Senior Manager, Deal Desk - North America

Overview

This role serves as the Senior Manager, Deal Desk for North America, supporting strategic, complex, and non-standard transactions across the region. You will partner with Sales from early deal strategy through signature and booking readiness to structure commercially viable deals, drive timely decisions, and ensure proper approvals, documentation, and operational execution.

This is a hands-on player-coach position with no direct reports. In addition to leading North America transactions, you will help establish global intake, governance, service standards, and execution practices, and support APAC transactions as required. As the function scales, the role is expected to lead regional Deal Desk resources.

Responsibilities

• Act as the primary Deal Desk partner for North America Sales, leading complex and strategic transactions and advising on deal structure, pricing, commercial terms, negotiations, and financial analysis.
• Drive cross-functional deal execution by partnering with Sales, Finance, Legal, Accounting, Tax, Product, Professional Services, Security, and Operations to resolve issues and ensure timely approvals.
• Draft, negotiate, and manage commercial agreements, ensuring compliance with company policies and readiness for booking, billing, revenue recognition, and delivery requirements.
• Oversee contract lifecycle management, including documentation, approvals, execution, and alignment with CRM/CPQ systems and approved deal structures.
• Identify opportunities to improve processes, controls, reporting, and automation by analyzing deal trends to enhance commercial effectiveness and scalability.
• Provide coaching, cross-regional support, and leadership in a fast-paced global environment, including quarter-end and multi-time-zone coverage.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field, or equivalent experience.
• 8+ years of experience in Deal Desk, commercial finance, revenue operations, sales operations, pricing, or a related function.
• Proven experience structuring and executing complex enterprise software, SaaS, or technology transactions.
• Strong commercial, financial, and contractual acumen, including pricing, profitability, revenue recognition, and non-standard deal analysis.
• Experience partnering across functions to drive deal execution, process improvements, governance, and approval workflows.
• Proficiency with Salesforce and CPQ platforms; CLM and ERP experience is a plus.
• Excellent negotiation, communication, stakeholder management, and leadership skills, with the ability to influence decisions in a fast-paced environment.

Compensation & Benefits

• Base salary: $153,000.00 USD
• Plus bonus opportunities based on experience, performance, and market factors.

Location

• North America (Remote)