Senior Manager Finance

Overview

The Senior Finance Manager will oversee the financial health of the Customer Experience organization by managing budgeting and forecasting, analyzing financial data, processing journal entries, maintaining headcount and cross charge models, and developing strategies to improve profitability and financial stability. This role partners with Customer Experience operational leaders, Corporate Finance, and system teams.

Responsibilities

• Manage the annual budget and monthly forecast process, including interpretation, summarization, and uploading to financial systems; prepare presentations to support business decisions and communicate with management, finance leadership, and the corporate office.
• Perform complex financial analyses including budgeting, trend analysis, forecasting, and financial modeling.
• Develop and maintain headcount models; review journal entries to meet business needs.
• Monitor division and department adherence to approved budget to ensure compliance.
• Coordinate, compile, and present variance analysis along with conclusions to management monthly; make recommendations for financial planning as appropriate to meet business needs.
• Analyze budget, monthly forecast, and other financial information; prepare presentations with recommendations for senior management and the corporate office.
• Recommend process or procedural changes and present updates to other organizations.
• Ensure processes and procedures are documented and reviewed/updated on a regular basis; provide guidance on process improvements aligned with business tactics and strategy for the area of responsibility.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field preferred.
• Seven or more years of relevant finance or accounting experience.
• Experience working with accounting principles, accounting software, and financial databases.
• Experience performing financial analysis, forecasting, budgeting, and financial modeling.
• Advanced experience with Microsoft Excel and experience using SAP or other accounting tools.
• Strong communication, presentation, organization, and time management skills.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Ability to work independently and collaborate effectively with cross-functional teams.

Preferred Qualifications

• Experience with Anaplan and/or Power BI.

Compensation & Benefits

• Pay range: [[salaryMin]] - [[salaryMid]] per year (base pay may vary by geographic region, internal equity, job-related knowledge, skills, and experience).
• Eligible for a generous, flexible vacation policy for salaried, full-time candidates.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• Leadership and technical development opportunities.

Location

• Remote opportunity to work anywhere in the US.
• Up to 10% travel required.

Additional Information

• This is a pipeline position; applications are accepted on an ongoing basis.