Senior Manager of Revenue and Billing

Overview

This role involves managing the Revenue and Billing General Ledger functions to ensure efficiency, accuracy, and GAAP compliance across Revenue Recognition, Billing, and Commission processes. The position leads the Order to Cash team and collaborates cross-functionally to define and implement best practices as the organization scales.

Responsibilities

• Lead the Billing and Revenue team, overseeing the end-to-end order to cash process and driving consistent, best practice approaches across the organization
• Ensure timely and accurate billing of all sales orders according to contract terms
• Collaborate with customer success teams on credit requests and billing processes to maintain high customer satisfaction
• Ensure revenue recognition complies with ASC 606 and GAAP standards
• Partner with Business Systems, IT, and Revenue Operations as the subject matter expert on order to cash accounting processes
• Review and ensure accuracy of general ledger reconciliations related to Revenue Recognition, Deferred Revenue, Unbilled Revenue, Bad Debt Reserves, Sales, and VAT tax
• Reconcile transactions across SalesForce, Zuora Billing, Stripe, and cash accounts
• Review journal entries, account reconciliations, and accruals
• Oversee commission processes and develop automation to improve reporting visibility and timeliness for sales and customer success teams
• Review balance sheet reconciliations and resolve discrepancies promptly
• Support preparation of consolidated financial statements and management reporting, including footnotes
• Manage intercompany accounting, reconciliations, and eliminations across legal entities related to revenue and billing
• Perform other duties as assigned

Requirements

• Bachelor’s degree in Accounting or Finance; CPA strongly preferred
• 7+ years of progressive accounting experience with significant general ledger and financial close responsibilities
• 2+ years managing or leading accounting professionals
• Strong knowledge of U.S. GAAP and financial reporting principles
• Experience managing monthly, quarterly, and annual close processes
• Deep understanding of revenue recognition, deferred revenue, audit support, balance sheet reconciliations, accrual accounting, intercompany accounting, and financial controls
• Experience with financial accounting systems, particularly Zuora Billing, Zuora CPQ and Revenue modules (RevPro), NetSuite GL, and SalesForce
• Experience with SalesForce integration to billing systems and billing implementations
• Advanced skills in Excel or Google Sheets
• Strong analytical and problem-solving skills with exceptional attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Willingness to travel 5-10% (minimum); up to 25% for sales, customer experience, and events roles

Compensation & Benefits

• Collaborative work environment with startup-like freedom and opportunities
• Remote-first global company with occasional team gatherings
• Emphasis on work-life balance
• Flexible vacation time
• Retirement plan with matching up to 3.5% of salary
• Comprehensive health, dental, vision, disability, and life insurance options

Location

Remote position with occasional travel as required

The organization is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.