Overview
This role is responsible for managing end-to-end global payroll processing across multiple countries. Responsibilities include payroll validation, statutory compliance, coordination with payroll vendors, client/stakeholder management, issue resolution, and ensuring accurate, timely payroll delivery.
Responsibilities
- Manage end-to-end payroll processing for multiple countries and entities.
- Perform detailed payroll calculations and payroll validation before finalization.
- Review payroll registers, variance reports, payslips, funding requirements, and payroll reports.
- Ensure payroll is processed accurately and within agreed timelines.
- Coordinate with local payroll vendors, in-country partners, internal payroll providers, and internal teams.
- Ensure compliance with applicable tax, social security, pension, provident fund, and other statutory requirements.
- Monitor changes in local payroll legislation and assess their impact on payroll processing.
- Investigate payroll discrepancies and perform root cause analysis (RCA).
- Handle payroll queries and resolve employee/client issues within agreed SLAs.
- Manage payroll escalations and ensure timely resolution of critical issues.
- Coordinate with Finance teams for payroll funding, salary disbursement, and statutory payments.
- Support payroll reconciliations and month-end activities.
- Maintain accurate payroll documentation, process trackers, and audit records.
- Participate in payroll transitions, migrations, implementations, and new-country launches.
- Conduct UAT and parallel payroll testing for payroll system changes and new implementations.
- Identify opportunities for process improvement and payroll automation.
- Support internal and external payroll audits.
- Prepare and maintain SOPs, process documentation, and knowledge repositories.
- Provide guidance and knowledge-sharing to junior payroll specialists.
Requirements
- 5–8+ years of relevant payroll experience.
- Strong experience in end-to-end payroll processing.
- Experience handling multi-country/global payroll.
- Strong understanding of payroll statutory compliance.
- Strong payroll reconciliation and analytical skills.
- Excellent attention to detail and accuracy.
- Ability to manage multiple payrolls and deadlines simultaneously.
- Strong stakeholder and client management skills.
- Good written and verbal communication skills.
- Strong Excel skills and data validation.
- Experience working with payroll/HRIS platforms.
- Ability to independently investigate and resolve payroll issues.
- Strong understanding of payroll controls, audit requirements, and data confidentiality.
- Ability to work effectively under pressure and manage multiple payroll deadlines simultaneously.
- Ability to prioritize tasks and meet strict payroll timelines in a high-pressure environment.
Preferred Qualifications
- Strong experience in multi-country payroll in EMEA region.
Compensation & Benefits
Location
- EMEA region (multi-country payroll experience required).